Director Sales & Marketing

PRS Management, Inc.•Portland, OR

2d•Onsite

About The Position

Mirabella Portland, Portland's premier upscale senior living community, is seeking an experienced Sales and Marketing Director with a minimum of 5 years’ leadership experience in sales and marketing of residential living, hotel, healthcare, senior living or other hospitality settings to lead our sales team in maintaining a highly occupied community with top-notch amenities and services. We are not a nursing home or typical retirement community. At our luxury, resort-like community, we are driven to provide our residents with the best hospitality the Portland area has to offer! Successful candidates will find great satisfaction in making people happy through hospitality, relationship building, and in helping others develop their potential through strong, effective leadership. You will be a connector, networker, relationship builder and trusted source of information to all that you support in the sales process. You will report to the Executive Director and be supported by a leadership team that is committed to one another and the residents that they serve every day. Serving as the team leader, providing strategic and tactical direction for marketing and sales initiatives while also regularly contributing to the execution of these initiatives. By working collaboratively with Pacific Retirement Services (PRS) and other community interdepartmental teams, you will establish, monitor, contribute to, and ultimately achieve team and individual goals for census, budgets, prospect activity levels and other essential metrics.

Requirements

Minimum of 5 years' experience in sales, marketing or a related field.
Prior supervisory experience including budgeting, performance management, discipline and management of employees.
Ability to initiate prompt and appropriate action/follow-up to problems and issues.
Computer skills, including proficiency in Microsoft Office programs, customer relationship management software and social media platforms.

Nice To Haves

Bachelor’s degree in business, communication, marketing or related field is preferred.

Responsibilities

Demonstrate leadership by ensuring accountability and embedding PRS Core Values—excellence, innovation, integrity, stewardship, compassion, and collaboration—into department culture at all times.
Provide strategic and tactical direction to Sales and Marketing employees, lead check-in meetings, performance evaluations, and professional development, and offer ongoing one-on-one coaching and guidance.
Lead all team sales efforts by managing a pipeline of prospects, conducting sales activities, recording notes in CRM, receiving deposits, and coordinating move-ins.
Monitor personal and team progress toward goals, identify barriers, and implement creative solutions to ensure results.
Support the execution of the marketing plan and budget in collaboration with PRS.
Demonstrate professional and compelling community presentations across tours, calls, written communications, and ensure apartments are show-ready while supporting prospective residents in finish selections and renovation timelines.
Maintain deep knowledge of the primary and secondary markets, industry trends, and competitor activity by engaging in training, reviewing professional publications, and networking.
Research and advocate for innovative ways to improve the Sales and Marketing Department and overall community excellence.
Serve as the department spokesperson, sharing updates with Executive Directors, PRS leaders, and residents.
Ensure CRM data accuracy, safeguard resident and staff confidentiality (including HIPAA compliance), manage digital content, participate in community events, and lead or support cross-departmental initiatives as assigned.

Benefits

Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire
Health spending accounts: pre-tax savings to help cover qualified healthcare expenses
Health Savings Account (HSA): We contribute $$ to help cover your medical expenses. Funds roll over and are yours to keep!
Dental & Vision Insurance: Bundled coverage and multiple options
Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
Employee Discount to onsite dining venues – savings on meals to keep you fueled throughout your workday.
Employee Cafeteria: Convenient onsite dining with a variety of meal options
Scholarships: Funded by residents to support your education and professional growth.
Subsidized Parking or Public Transportation: We help with your commute costs!
Employee Referral Bonus Program: Invite your friends to join our team and score $$ when they’re hired
Free! Access to our onsite fitness center and pool
PayActiv: Flexible access to earned wages
Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.