Director, Safety and Quality Assurance

American ExpressCity of Newburgh, NY
Hybrid

About The Position

The Director of Safety and Quality Assurance leads the development, implementation, and ongoing improvement of the Safety Management System (SMS), Quality Assurance (QA) programs, and Emergency Response Plan (ERP) activities for the Corporate Aviation business unit. This position maintains a role on the Company’s regional Crisis Response Team (CRT). The Director will promote a proactive safety and compliance culture aligned with Aviation’s mission to deliver superior global transportation solutions and ensures adherence to global regulatory requirements through continuous monitoring and updates to policies, standards, and procedures set forth by the Federal Aviation Administration (FAA), the International Civil Aviation Organization (ICAO), the International Standard for Business Aircraft Operations (IS-BAO), and worldwide civil aviation authorities. At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

  • Promote a proactive safety and compliance culture aligned with Aviation’s mission to deliver superior global transportation solutions
  • Ensures adherence to global regulatory requirements through continuous monitoring and updates to policies, standards, and procedures set forth by the Federal Aviation Administration (FAA), the International Civil Aviation Organization (ICAO), the International Standard for Business Aircraft Operations (IS-BAO), and worldwide civil aviation authorities.

Responsibilities

  • Leads the development, implementation, and ongoing improvement of the Safety Management System (SMS), Quality Assurance (QA) programs, and Emergency Response Plan (ERP) activities for the Corporate Aviation business unit.
  • Maintains a role on the Company’s regional Crisis Response Team (CRT).
  • Promotes a proactive safety and compliance culture aligned with Aviation’s mission to deliver superior global transportation solutions.
  • Ensures adherence to global regulatory requirements through continuous monitoring and updates to policies, standards, and procedures set forth by the Federal Aviation Administration (FAA), the International Civil Aviation Organization (ICAO), the International Standard for Business Aircraft Operations (IS-BAO), and worldwide civil aviation authorities.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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