Director Risk Management

Dufry Careers•BETHESDA, MD

1d•$124,600 - $155,700•Onsite

About The Position

The Director, Risk Management is responsible for North America’s business insurance program, as well as maintaining and administering the standard Company Safety and Drug Free Work-Place programs throughout the organization. This position serves as a resource on safety, workplace hazards, workers’ compensation, customer liability claims, property claims, and any other insurance matter; they also develop and provide field training on all aspects of safety, claims, compliance, and business insurance.

Requirements

Requires 3 years of experience leading a team of professionals engaged in developing and executing risk management programs
Requires 8 years of experience engaged in developing and delivering risk management programs
A bachelor’s degree in a program related to the functional area can count for 2 of the eight-year requirement
3-5 years of Hospitality, F&B and/or Retail experience
Training that leads to expert knowledge of the advanced risk management techniques and strategies, including risk prevention, risk reduction, risk retention (self-insurance), and risk transfer (insurance policies, indemnity agreements)
Knowledge of litigation procedures
Knowledge of state and federal Worker’s comp regulations and statutes
Advanced business acumen and also has the strategic mindset required to understand the long-term implications of risk management decisions and to advance the organization’s goals
Demonstrated history of anticipating the needs of the business and complex stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Responsibilities

Manages business insurance policies on behalf of the Company such as Workers’ Compensation, Employer’ Liability, General Liability, Automobile Liability, Excess Liability, Crime, Directors & Officers Liability, Employment Practices Liability; directs insurance broker activities regarding policy procurement, safety inspections, hazard identification/recommendation, state and regulatory filings, certificates of insurance, and carrier relations
Participates in and provides corporate direction related to settlement negotiations on litigated or complex Workers’ Compensation, Property, General Liability, and other claims; manages and provides direction and claim authority to Third Party Claims Administrators regarding claim investigation, reserves, and settlement evaluations
Directs annual renewal activities including payroll data by state and job classification, sales estimates, liquor sales estimates, head count by state/location, Company sponsored transportation, property & business interruption values by location, new/closed location, fleet/vehicle information by location, pending employment related litigation
Develops new and/or revises company safety policies based on emerging risks or deficient operating practices; collaborates with internal and external resources to develop and implement new safety programs and initiatives company-wide
Facilitates regular claim reviews
Provides training to the field on existing company safety program to promote policy compliance; administers the Drug Free Workplace program
Fosters productive relationships and acts as a resource for critical incident crisis management
Reviews RFPs as requested by Development, Legal or Operations for new contract language to ensure required coverage(s) comply with the current business insurance policies
Explores various insurance markets that have the potential to protect Company assets and/or media or financial losses