Director, Risk Management - Ecosystem Risk & Integrity

Capital One • McLean, VA

12d • Onsite

About The Position

As a Director of Risk Management for Ecosystem Risk & Integrity at Capital One, this role leads a high-performing team of Risk Specialists to secure the global payment ecosystem against threats and abuse. You will act as a thought leader and trusted advisor to executives, translating risk data into strategic insights, overseeing participant lifecycle strategies, and driving operational compliance across various risk stripes—including building out the Participant Risk Rating system and assessing risk against operating regulations. Partnering across data science and operational teams, you will transform risk controls, enforce network standards, and protect Capital One’s brand and financial performance.

Requirements

• Bachelors Degree or military experience
• At least 5 years of experience in Project and/or Process Management
• At least 5 years experience in Operations Management
• At least 2 years experience in Project Management
• At least 2 years experience in People Management

Nice To Haves

• Masters Degree in Business Management, Finance, Accounting, Economics, Mathematics or Project Management
• At least 5 years of experience as a Project and/or Process Manager within the financial services industry
• At least 10 years of overall experience as Project and/or Process Manager
• Business Process Management certification
• Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification, Compliance Certification (CRCM)

Responsibilities

• Secure Capital One’s global payment ecosystem against threats and abuse by transforming risk controls and enforcing rules and standards.
• Build a multifaceted risk rating methodology for network participants and their adherence to Op Regs, legal, and regulatory standards. Combine various risk verticals (financial, operational, AML, etc.) into a holistic rating system; maintain and dynamically update ratings and integrate into GPN systems and processes.
• Lead the charge in neutralizing deceptive activities by deploying cutting-edge risk detection technologies and AI-augmented monitoring, acting as a high-tech guardian and innovator. Set robust standards that preserve trust, integrity and drive secure growth.
• Serve as a trusted advisor to GPN Executives, translating complex risk data into strategic insights that safeguard the Global Payment Network and empower confident decision-making.
• Integrate risk ratings into a holistic participant risk management strategy that ensures institutional fidelity and promotes trust amongst ecosystem participants.
• Foster a collaborative movement combining data science and human ingenuity to solve complex network challenges and build a unified front in global ecosystem defense. Leverage creative applications of structured and non-structured data to slope and manage participant risk.
• Recruit, mentor, and empower a high-performing team of Risk Specialists to drive network resilience.
• Finalize and maintain category and sub-category framework.
• Perform critical risk category assessments and extensive gap analyses to guide business decisions.
• Apply analytical skills to lead large-scale Risk Process Improvement, Process Design, and Governance.

Benefits

• performance based incentive compensation
• cash bonus(es)
• long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Director