US Director, Revenue Operations

dmg::media • New York, NY

14h • $170,000 - $200,000 • Hybrid

About The Position

The Daily Mail is seeking an experienced US Director, Revenue Operations to lead its U.S. revenue operations function. This role will play a key part in driving programmatic revenue, direct campaign delivery, and commercial growth. The Director will oversee U.S. Revenue Operations across Programmatic and Ad Operations, ensuring the successful delivery of direct-sold and PMP campaigns while collaborating with London-based teams for global operational alignment. The position requires balancing commercial priorities with operational excellence, managing a significant programmatic business, and driving incremental revenue through strategic initiatives and partnerships. Responsibilities include optimizing the advertising technology stack, developing programmatic strategies, managing SSP and ad-tech partner relationships, and overseeing the end-to-end delivery of direct-sold campaigns. The role also involves acting as an escalation point for client-facing teams, providing PMP technology support, developing documentation, managing specific ad-tech implementations (Permutive, IAS), and collaborating with various internal teams. A key aspect of the role is leading and developing a team of direct reports, with potential for team growth, and ensuring effective implementation of global strategies in the U.S. market.

Requirements

• Significant experience across both direct ad operations and programmatic, preferably within a publisher, digital media company, or comparable advertising environment.
• Hands-on experience with Google Ad Manager or an equivalent ad server.
• Strong understanding of programmatic advertising, including auction mechanics, bidding technology, supply-path optimization (SPO), identity solutions, brand safety, IVT, and the VAST framework.
• Proven experience managing direct-sold and PMP campaigns from setup and trafficking through launch, pacing, troubleshooting, and optimization.
• Comfortable reviewing and troubleshooting live web pages and diagnosing technical advertising issues.
• Strong data and analytical skills, with the ability to pull reports, interpret performance dashboards, identify trends, and make data-led commercial decisions.
• A strong understanding of the wider digital media ecosystem, including PMP and PG deals, agency planning cycles, and how agencies buy media.
• Experience managing relationships with SSPs, ad-tech providers, and other technology partners.
• A natural people leader who is target-driven and able to motivate, develop, and drive a team forward.
• Excellent communication and stakeholder-management skills, with the ability to build strong relationships across U.S. and international teams.
• Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced commercial environment.
• Ability to work on-site in New York four days per week.

Responsibilities

• Own the day-to-day U.S. Revenue Operations function, balancing commercial priorities with operational excellence.
• Lead a multi-million-dollar annual U.S. Programmatic business across OMP and PMP, with responsibility for revenue and delivery performance.
• Drive incremental revenue and yield through new partnerships, products, strategies, and optimization opportunities.
• Ensure the Daily Mail's U.S. website and advertising technology stack are configured and optimized for programmatic delivery.
• Develop and test new programmatic strategies using data and performance analysis to validate opportunities.
• Manage U.S.-specific relationships with SSPs and ad-tech partners, including commercial negotiations, product launches, and identity solutions.
• Build and maintain a strong network of publishers, technology providers, SSPs, and other industry partners to identify new monetization opportunities.
• Own the end-to-end delivery of direct-sold campaigns, including setup, trafficking, QA, troubleshooting, and launch to deadline.
• Monitor campaign pacing and delivery across the book of business, proactively identifying under-delivery and performance issues.
• Establish processes and workflows to identify and resolve discrepancies, rendering issues, IVT, script failures, and other technical issues.
• Act as the escalation point for client-facing teams on campaign delivery, discrepancies, creative, and technical issues.
• Provide PMP technology support to the sales team, including deal setup, troubleshooting, and optimization.
• Build and maintain documentation, ad specifications, workflows, and standard operating procedures as the U.S. business continues to grow.
• Manage the U.S. implementation and use of Permutive and IAS, working closely with the London teams that own these relationships globally.
• Work collaboratively with Sales, Client Services, Product, Technology, Finance, and other teams to support commercial objectives.
• Lead, motivate, and develop a team of two direct reports, currently consisting of a Programmatic Analyst and Ad Trafficker, with scope for the team to grow.
• Work closely with London-based Revenue Operations and commercial teams, ensuring global strategies and technology solutions are effectively implemented for the U.S. market.

Benefits

• Healthcare benefits.
• Dental and optical coverage.
• 401(k).
• Generous paid time off.
• Excellent opportunities for professional development and career progression within a global media organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed