Director, Retirement Product

Manulife • Time, IL

6d • $128,550 - $222,820 • Remote

About The Position

Manulife John Hancock Retirement is redefining its US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Director, Retirement Product will serve as Director/EPIC Owner to oversee Product Platform initiatives. The Product Platform team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries.

Requirements

• Minimum of 7+ years of experience as a product director
• Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders
• Ability to balance strategic thinking with detailed execution.
• Exceptional organization, communication, and interpersonal skills.
• Ability to cultivate relationships with key stakeholders across functions and levels.
• Good understanding of project management methodologies and agile processes.

Nice To Haves

• Ability to translate business strategy into executable plans and measurable outcomes.
• Ability to design and institutionalize operating mechanisms that scale predictability and performance.
• Skilled at working across architecture, product, finance, operations and agile teams.
• Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
• Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
• Ability to present business cases and influence approvals and alignment.

Responsibilities

• Developing and maintaining standardized product management frameworks, workflows, and tools.
• Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights.
• Comfort with data to define KPIs, analyze trends, and identify levers for operational improvement, turning insights into actionable strategies.
• Supporting Road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making.
• Ensuring smooth coordination between engineering, marketing, sales, and support for product launches.
• Managing product analytics to track performance, user engagement, and feature success.
• Supporting the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.

Benefits

• health
• dental
• mental health
• vision
• short- and long-term disability
• life and AD&D insurance coverage
• adoption/surrogacy and wellness benefits
• employee/family assistance plans
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
• financial education and counseling resources
• up to 11 paid holidays
• 3 personal days
• 150 hours of vacation
• 40 hours of sick time
• statutory leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed