Director-Retail Sales

AT&T • Las Vegas, NV

2d

About The Position

Working as a Director of Sales, you will direct a team of Area Retail Sales Managers to manage the Retail Stores over a defined territory. You will ultimately be responsible for hiring, coaching, and development within your territory. Additional Responsibilities: Responsible for successfully achieving sales, revenue targets and customer satisfaction within assigned geographical area and customer base. Overall leadership of sales team to include, but not limited to: staffing/retention, team development, performance and compensation management. Spend approximately 10% - 15% of your time visiting retail locations (scheduled and unscheduled visits) to monitor the customer experience and ensure excellent customer service is being delivered. Hold timely staff meetings to share critical information. Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs. Partner as appropriate with Sales Operations and Finance teams to understand budget and headcount goals. May facilitate large meetings such as training sessions, and other promotional events. This is a third level supervisor position.

Requirements

• Seven years of sales management experience with direct reports, preferably in the wireless, data and/or telecommunications industry
• Strong wireless and telecommunications industry knowledge
• Negotiation skills
• Exceptionally strong analytical skills
• Exceptionally strong process and project management skills
• Strong leadership skills to drive initiatives and to manage sales organizations expectations and issues.
• Exceptionally strong communication skills
• Strong interpersonal skills (deliberate, focused, fair)
• Understanding of sales and sales process management
• Strong presentation skills
• Exceptional multitasking skills
• Ability to work routinely under very tight timelines.
• Ability to travel 10% - 15% of the time.
• Designated "driving" position. Valid driver's license and an acceptable driving record, reliable transportation and insurance
• Ability to work flexible hours, including evenings, weekends and holidays.
• Ability to stand for long periods of time.
• Ability to lift up to 30 pounds.
• Ability to operate a personal computer, wireless equipment, copier and fax.

Nice To Haves

• Eight years or more of sales management experience with direct reports, preferably in the wireless, data and/or telecommunications industry.
• Familiarity with wireless terminology and AT&T Mobility systems
• Previous experience managing within the Retail Sales channel.
• Strong billing system and customer service skills

Responsibilities

• Achieving sales, revenue targets and customer satisfaction within assigned geographical area and customer base.
• Overall leadership of sales team to include staffing/retention, team development, performance and compensation management.
• Visiting retail locations to monitor the customer experience and ensure excellent customer service is being delivered.
• Hold timely staff meetings to share critical information.
• Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs.
• Partner as appropriate with Sales Operations and Finance teams to understand budget and headcount goals.
• May facilitate large meetings such as training sessions, and other promotional events.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed