Pipeline - Director, Resy Product

American ExpressChicago, IL
$144,250 - $256,250

About The Position

The American Express Global Dining team, part of the USCS organization, aims to connect the world’s best restaurants with the world’s best customers through a global Software as a Service (SaaS) platform. This platform offers features for managing reservations and tables, and tracking guest and restaurant data to enhance hospitality. The team is investing in the future of hospitality technology and is building a pipeline of talent to shape the next generation of B2B AI-powered tools and experiences for restaurants and operators. This specific posting is a pipeline requisition to identify interest for future Product Director and Senior Product Manager roles focused on B2B AI tools at Resy.

Requirements

  • Experience building SaaS products.
  • Experience with AI-powered workflows.
  • Experience with platform capabilities.
  • Experience with operational tools for business users.
  • Strong product mindset grounded in customer empathy, experimentation, and measurable impact.
  • Thrive in highly strategic, hands-on product leadership roles.

Responsibilities

  • Drive vision, execution, and innovation across AI-enabled B2B experiences.
  • Build intelligent tools, workflow automation, and data-driven products that empower restaurants to operate more effectively and deliver better hospitality experiences.

Benefits

  • Comprehensive support for your holistic well-being
  • Many opportunities to learn new skills
  • Develop as a leader
  • Grow your career
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