Director, Resiliency Operations

Fidelity Investments • Smithfield, RI

5d

About The Position

We are looking for a dynamic leader to help drive and optimize our resiliency capabilities within the Technology Resiliency & Recovery (TRR) function. As the Director of Resiliency Operations, you will be responsible for leading the facilitation of BU-level resiliency, results gathering, analysis, and reporting of results to applicable management teams. This role will engage key business operations and/or technology stakeholders to discuss current and emerging risk exposures, articulate the need and options to remediate gaps, and drive the overall TRR Program forward through a continuous improvement cycle to meet Fidelity business goals, objectives, and applicable compliance and audit mandates.

Requirements

• 10-15 years demonstrated ability & familiarity with a range of technology platforms & environments such as cloud services, open/distributed systems, and mainframe.
• Experience collaborating across business units and products including third parties to analyze and test response capabilities.
• You understand the interaction across the technology stack from an application, middleware, database, server, router, network, and storage devices.
• Familiarity with data replication technologies and methods as well as cloud and hybrid cloud configurations and solutions.
• Experience in Disaster Recovery, Business Continuity or Risk related programs
• Mentors Junior members of the team and experience building knowledge management.
• Bachelor’s or Master’s Degree in Computer Information Systems, Engineering, Data Analytics or Risk Management Discipline.

Nice To Haves

• Functional knowledge and experience with emergency response and crisis management (preferred).

Responsibilities

• Leading day-to-day management of TRR testing execution and results, plan creation and maintenance
• Partner with FSC and BUs on DR ‘failures’ (testing or incident) to derive actionable plans for mitigation
• Partnering with business units, Product Owners, and Business Continuity teams to align Critical Business Services (CBS) to applications and processes
• Partner with product teams to resolve IT dependency mapping, documenting inconsistencies and associated risks
• Have foundational technology experience (e.g., systems, cloud technologies, networking, security, storage)
• Exhibits executive presence. Communicates clearly, concisely and impactfully to influence others; tailoring messaging to the audience.
• Solve complicated problems, demonstrate confidence with unanticipated situations, and the ability to help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.
• Participating in incident response and recovery activities, including on‑call and off‑hours support

Benefits

• Fidelity Investments is an equal opportunity employer.
• Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Director