Director Resident Services
About The Position
Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our dynamic Lifestyle Leadership team as our new Director of Resident Services today! A few details about the role: Explore interests and needs of residents. Develop, coordinate, implement and promote programming and services for independent living residents. Ensure resident engagement levels are achieved through quality and hospitality initiatives. Participate in resident committees specific to the department. Maximize resident input in evaluating the program’s success level. Assist residents with transitioning to independent living. Provide emotional support and encouragement towards resident active participation at community programs and events. Facilitate new resident orientation to Community. Provide help with and/or referrals for home health transportation or outside community resources. Participate in care plan conferences as needed. Maintain independent living resident database. Investigate theft\loss reports and collaborate with security to resolve incidents. Budget preparation and forecasting including capital expenditures, cost control, inventory, and variance reporting. Ensure event entertainment coordinated for resident programming is within budget parameters.
Requirements
- Bachelor’s degree in recreation, social services, psychology, sociology, or similar field.
- Eight to ten years of applicable experience.
Responsibilities
- Explore interests and needs of residents.
- Develop, coordinate, implement and promote programming and services for independent living residents.
- Ensure resident engagement levels are achieved through quality and hospitality initiatives.
- Participate in resident committees specific to the department.
- Maximize resident input in evaluating the program’s success level.
- Assist residents with transitioning to independent living.
- Provide emotional support and encouragement towards resident active participation at community programs and events.
- Facilitate new resident orientation to Community.
- Provide help with and/or referrals for home health transportation or outside community resources.
- Participate in care plan conferences as needed.
- Maintain independent living resident database.
- Investigate theft\loss reports and collaborate with security to resolve incidents.
- Budget preparation and forecasting including capital expenditures, cost control, inventory, and variance reporting.
- Ensure event entertainment coordinated for resident programming is within budget parameters.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
251-500 employees
