Director, Relationship Management, Community Development Fund

NATIONAL COMMUNITY REINVESTMENT COALITION INC•Washington, DC

1d•Hybrid

About The Position

The National Community Reinvestment Coalition (NCRC) was formed in 1990 by national, regional and local organizations to develop and harness the collective energies of community reinvestment organizations from across the country to increase the flow of private capital into traditionally underserved communities. NCRC has grown into an association of more than 600 community-based organizations that promote access to financial service sector products and services in order to create and sustain affordable housing, job development and vibrant communities for America’s working families. NCRC’s vision is for a nation where all people, regardless of class or race, have the same opportunity to build wealth, be upwardly mobile, and realize their full potential. It is a vision of a more democratic society through the creation of a fairer and more equal economic and financial services system. NCRC’s Community Development Fund is a mission-driven Community Development Financial Institution (CDFI) dedicated to expanding access to capital for small businesses, nonprofit organizations, and community development projects in underserved communities. Through responsible lending, technical assistance, and strategic partnerships, we support entrepreneurs, create jobs, and strengthen local economies. Our work focuses on serving low- to moderate-income communities, minority-owned businesses, women entrepreneurs, and historically undercapitalized markets. The Director, Relationship Management is responsible for developing and managing lending relationships with small businesses, nonprofit organizations, and community-based institutions. This position plays a critical role in advancing the organization’s mission by helping entrepreneurs and organizations access the capital and support they need to grow and thrive. This role combines business development, credit analysis, and community engagement. The Director, Relationship Management will originate and manage loans for working capital, business expansion, equipment purchases, and owner-occupied commercial real estate. The Director may also support financing for community facilities, mixed-use developments, and other community development projects. The Director works closely with the Credit team and senior leadership to structure loans that balance responsible risk management with mission-driven impact. This role is ideal for professionals who want to apply their financial expertise to advance economic opportunity and community development.

Requirements

Bachelor’s degree in Finance, Business, Economics, Accounting, or related field strongly preferred
5+ years of experience in commercial lending, small business lending, credit analysis, or community development finance
Experience working directly with small businesses, entrepreneurs, or nonprofit organizations
Demonstrated business development and relationship management skills
Ability to analyze financial statements and assess credit risk
Strong communication and interpersonal skills
Commitment to economic inclusion and community development
Strong relationship-building and networking skills
Ability to evaluate credit risk while supporting mission-aligned lending
Excellent written and verbal communication skills
Ability to explain financial concepts to non-financial audiences
Strong organizational and time management skills
Entrepreneurial mindset and problem-solving ability
Ability to work collaboratively across teams

Nice To Haves

Experience working at a CDFI, community bank, nonprofit lender, or impact investing organization
Familiarity with SBA lending programs (7(a), 504) or other government-backed lending programs
Knowledge of community development finance tools such as New Markets Tax Credits, program-related investments, or grant-supported lending
Experience working with underserved entrepreneurs or diverse communities
Bilingual or multilingual skills

Responsibilities

Develop and manage a pipeline of lending opportunities with small businesses, nonprofits, and community developers, particularly those located in underserved communities.
Proactively build relationships with entrepreneurs, small business owners, nonprofit organizations, community development corporations, local chambers of commerce, economic development organizations, technical assistance providers, and community and industry partners.
Actively represent the organization in the community through outreach, workshops, industry events, and networking opportunities.
Identify borrowers who may not qualify for traditional bank financing.
Structure financing solutions that meet borrower needs while managing risk.
Collaborate with community partners to reach underserved entrepreneurs.
Support financial education and technical assistance initiatives.
Identify opportunities to expand the organization’s lending programs and services.
Serve as a trusted advisor to borrowers by building long-term relationships and supporting their financial success.
Guide borrowers through the loan process.
Help clients understand financing options and loan requirements.
Connect borrowers with technical assistance and business support resources.
Maintain regular communication with clients throughout the life of the loan.
Originate, structure, and manage loans consistent with the organization’s credit policies and community development mission.
Conduct preliminary financial analysis and borrower assessments.
Prepare loan requests and present them to internal credit committees.
Collaborate with Credit staff on underwriting and risk assessment.
Monitor portfolio performance and borrower financial health.
Support annual loan reviews and covenant compliance.
Participate in the management or restructuring of challenged loans when necessary.
Present to the Credit Committee of the NCRC CDF as requested regarding loan pipeline, loan origination activity and client management.
Support the organization’s community impact goals by helping track and document outcomes associated with lending activities.
Contribute to reporting required for CDFI Fund programs, grant funders, and impact investors.