Director, Quantitative Product Specialist

HarbourVest Partners•Boston, MA

28d•Hybrid

About The Position

HarbourVest is seeking a multi-dimensional Director, Quantitative Product Specialist to offer outstanding support for internal and external users of our groundbreaking quantitative products for private market investors. This is a new role for the Quantitative Investment Sciences (QIS) team that combines customer success, technical support, and user research. The Quantitative Product Specialist will be instrumental in defining and executing our maturing support model, including resolving issues, creating materials and capabilities to support users throughout their journey, and finding opportunities for product improvements. The ideal candidate is someone who demonstrates high level of technical competence and the ability to troubleshoot complex application and data issues, is an excellent communicator who can distill technical concepts for non-technical users, excels at building relationships with users and proactively understanding their needs, is highly organized, able to synthesize user feedback, and translate it into actionable insights, can effectively collaborate with SMEs and technical teams to resolve user challenges, and is comfortable taking initiative and brings an entrepreneurial attitude to their work.

Requirements

Analytical mindset with strong attention to detail.
Ability to balance technical rigor with creative marketing approaches.
Excellent verbal and written communication skills, with the ability to build relationships and convey complex concepts clearly.
Collaborative team player with strong interpersonal skills.
Strategic thinker with a client-centric approach.
Enthusiasm for defining new processes, systems, and best practices to scale support practices.
Demonstrated ability to communicate complex analytics to non-technical audiences; strong presentation and writing skills.
7-12+ years of experience in institutional relationship management or business development, private equity, asset management, or related financial services role with a quantitative focus preferred.

Nice To Haves

Experience in marketing strategy and content development within financial services is a plus.
Strong proficiency in data analysis tools (Excel, Python, R) and financial modeling a plus.
CFA or CAIA designation a plus.

Responsibilities

Drive and strengthen client and prospect engagement: Partner with Investor Relations and Client Service to actively engage clients and prospects using QIS tools, positioning them as essential resources for manager selection and portfolio construction.
Drive adoption through tailored discussions, impactful presentations, and demonstrations that showcase how QIS solutions elevate investment processes.
Host product demos and facilitate deeper conversations with investment experts to highlight QIS as a strategic differentiator.
Contribute to lead generation and define success metrics for product engagement and team interactions.
Create educational materials, commentary, standard explanatory content, talking points, and presentations that simplify complex quantitative concepts for diverse internal and external audiences.
Partner with investment teams to drive adoption of QIS tools and solutions: Partner with investment teams to integrate systematic, data-driven insights into decision-making processes, improving efficiency and supporting strategies for stronger outcomes.
Drive and Support Marketing Strategy & Execution: Work with marketing teams to develop compelling product materials, presentations, insights, and thought leadership content showcasing QIS capabilities.
Support investor communications by translating quantitative concepts into clear, client-friendly messaging.
Product Development and Competitor Intelligence: Partner with Product Management to refine product roadmap based on market trends and investor feedback.
Gather competitive intelligence and identify opportunities for product differentiation.
Collaborate with marketing to host and attend industry events, broadening QIS brand exposure.
Operations & Reporting: Define, measure and communicate KPIs to key internal stakeholders on QIS platform engagement.
Enhance cross-functional partnerships and integrate QIS efforts into firm-wide processes.
Plug into current workflows and systems to create repeatable, scalable processes that enhance efficiency and impact.