Director, Quantitative Product Specialist

HarbourVest Partners•Boston, MA

30d•$155,000 - $175,000•Hybrid

About The Position

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences. We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm. HarbourVest is an equal opportunity employer. This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed. We are searching for a multi-dimensional Director, Quantitative Product Specialist to offer outstanding support for internal and external users of our groundbreaking quantitative products for private market investors. This is a new role for the Quantitative Investment Sciences (QIS) team that combines customer success, technical support, and user research. The Quantitative Product Specialist will be instrumental in defining and executing our maturing support model, including resolving issues, creating materials and capabilities to support users throughout their journey, and finding opportunities for product improvements. The ideal candidate is someone who: Demonstrates high level of technical competence and the ability to troubleshoot complex application and data issues. Is an excellent communicator who can distill technical concepts for non-technical users. Excels at building relationships with users and proactively understanding their needs. Is highly organized, able to synthesize user feedback, and translate it into actionable insights. Can effectively collaborate with SMEs and technical teams to resolve user challenges. Is comfortable taking initiative and brings an entrepreneurial attitude to their work.

Requirements

Analytical mindset with strong attention to detail.
Ability to balance technical rigor with creative marketing approaches.
Excellent verbal and written communication skills, with the ability to build relationships and convey complex concepts clearly.
Collaborative team player with strong interpersonal skills.
Strategic thinker with a client-centric approach.
Enthusiasm for defining new processes, systems, and best practices to scale support practices.
Demonstrated ability to communicate complex analytics to non-technical audiences; strong presentation and writing skills.

Nice To Haves

Experience in marketing strategy and content development within financial services is a plus.
Strong proficiency in data analysis tools (Excel, Python, R) and financial modeling a plus.
CFA or CAIA designation a plus.

Responsibilities

Drive and strengthen client and prospect engagement: Partner with Investor Relations and Client Service to actively engage clients and prospects using QIS tools, positioning them as essential resources for manager selection and portfolio construction.
Drive adoption through tailored discussions, impactful presentations, and demonstrations that showcase how QIS solutions elevate investment processes.
Host product demos and facilitate deeper conversations with investment experts to highlight QIS as a strategic differentiator.
Contribute to lead generation and define success metrics for product engagement and team interactions.
Create educational materials, commentary, standard explanatory content, talking points, and presentations that simplify complex quantitative concepts for diverse internal and external audiences.
Partner with investment teams to drive adoption of QIS tools and solutions: Partner with investment teams to integrate systematic, data-driven insights into decision-making processes, improving efficiency and supporting strategies for stronger outcomes.
Drive and Support Marketing Strategy & Execution: Work with marketing teams to develop compelling product materials, presentations, insights, and thought leadership content showcasing QIS capabilities.
Support investor communications by translating quantitative concepts into clear, client-friendly messaging.
Product Development and Competitor Intelligence: Partner with Product Management to refine product roadmap based on market trends and investor feedback.
Gather competitive intelligence and identify opportunities for product differentiation.
Collaborate with marketing to host and attend industry events, broadening QIS brand exposure.
Operations & Reporting: Define, measure and communicate KPIs to key internal stakeholders on QIS platform engagement.
Enhance cross-functional partnerships and integrate QIS efforts into firm-wide processes.
Plug into current workflows and systems to create repeatable, scalable processes that enhance efficiency and impact.