Director, Quality

Flex•Dallas, TX

About The Position

Flex is a diversified manufacturing partner that helps market-leading brands design, build, and deliver innovative products. The Director, Quality will lead the quality function and site, establishing strategic plans, objectives, processes, and initiatives that affect long-term financial and operational success. The role includes supplier evaluation, implementation of quality policies and procedures, corrective actions, customer communication, and collaboration with senior leadership and engineering. Flex intends to spin off its Cloud and Power Infrastructure segment as Axiom, an independent publicly traded company, with the spin planned for Q1 2027. If the spin occurs, this role will support Axiom, which focuses on critical digital infrastructure and end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. The position provides strategic leadership, develops talent, and ensures Flex values are part of site work life. It may have P&L responsibility for the function. International travel may be required. The work environment involves occasional repetitive motion and usually moderate noise. The employee is regularly required to talk and hear, frequently required to sit, and must have close vision.

Requirements

Mastery of functional knowledge in relation to other functions and a complete understanding of the function and related businesses.
Knowledge of relevant regulatory standards and applicable regulations.
Demonstrated project management skills and ability to train others to lead projects.
Ability to read, analyze, and interpret complex documents.
Ability to respond effectively to sensitive inquiries or complaints.
Ability to write speeches and articles using original or innovative techniques or style.
Ability to deliver effective, persuasive speeches and presentations on complex or controversial topics to senior management, public groups, or boards of directors.
Ability to apply mathematical concepts such as probability and statistical inference to practical situations.
Ability to think strategically, define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide range of technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to talk and hear regularly, sit frequently, and use close vision.

Responsibilities

Survey and evaluate current and future vendors.
Prepare and implement quality assurance policies and procedures.
Review discrepancy reports and implement corrective actions.
Report progress to customers as required and maintain contact to ensure their business needs are met or exceeded.
Conduct presentations to staff as required.
Establish quality assurance objectives and create plans of action.
Cooperate with top management in formulating company policies, operating procedures, and goals.
Evaluate reports from product assurance program department heads and confer with top management on the program's fiscal budget.
Confer with engineering regarding quality assurance for new products being designed and manufactured.
Review technical publications, articles, and abstracts to stay current with industry developments.
Implement HR strategies and actions to recruit and retain a qualified, motivated workforce.
Establish and ensure achievement of functional strategic plans and objectives for the site.
Develop plans for structuring and implementing major initiatives.
Make decisions for the function and site.
Recognize and develop talent, and ensure Flex values are part of site work life.
Provide strategic leadership for the function and site.