Director, Quality
About The Position
Responsibility, accountability and decision-making authority for facilitating the implementation of systems, programs and strategic initiatives that advance system capability. Develops and aligns strategies, initiatives, supporting infrastructure, and budgets that enable the system to achieve results that align with established quality imperatives to create and sustain operational excellence. Communicates system objectives to staff to ensure understanding of quality goals and their alignment. Oversees initiatives and operations, including staff, budget, and vendor management. Measures effectiveness and take steps to ensure continuous improvement of system-wide performance. Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. Ensures that policies, procedures and practices are operationalized to support safe, reliable care, regulatory compliance, and fosters a continuous learning culture. Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction. Has oversight of the system quality programs such has infection prevention, regulatory compliance, performance improvement and/or patient safety. Member of the system management teams and functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.
Requirements
- Master's Degree in nursing, public health, health care related, or education (for Acute Quality and Peer Review).
- 3 to 5 years manager experience in healthcare quality, peer review, or performance improvement (for Acute Quality and Peer Review).
- 3 to 5 years Ambulatory Quality and Population Health experience (for Ambulatory requirements).
- Clinical certification (RN, PA, MD) (for Ambulatory requirements).
Nice To Haves
- Certification in a related field (e.g., CPHQ, Infection control, Lean) (preferred for Acute Quality and Peer Review).
- Master's degree (preferred for Ambulatory requirements).
Responsibilities
- Facilitate the implementation of systems, programs and strategic initiatives that advance system capability.
- Develop and align strategies, initiatives, supporting infrastructure, and budgets to achieve established quality imperatives and operational excellence.
- Communicate system objectives to staff to ensure understanding of quality goals and their alignment.
- Oversee initiatives and operations, including staff, budget, and vendor management.
- Measure effectiveness and ensure continuous improvement of system-wide performance.
- Facilitate change to advance the organization and use resources and operational practices to drive execution of plans.
- Ensure policies, procedures, and practices are operationalized to support safe, reliable care, regulatory compliance, and foster a continuous learning culture.
- Be accountable for a positive organizational culture in decision making and performance management.
- Oversee system quality programs such as infection prevention, regulatory compliance, performance improvement, and patient safety.
- Serve as a key liaison between leadership teams, staff, and physician partners.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
