Director, Quality & Regulatory

MANSCAPED

19h • $190,000 - $200,000 • Remote

About The Position

MANSCAPED is seeking a Director, Quality & Regulatory responsible for ensuring that our products are safe, compliant with regulations, meet quality standards, and satisfy customer expectations. This role combines leadership in quality assurance, regulatory compliance, supplier quality, risk management, and continuous improvement. The Director, Quality & Regulatory will report to the Chief Legal and Compliance Officer.

Requirements

• Bachelor’s degree in engineering, quality, manufacturing, regulatory affairs or related business field
• 10+ years of progressive experience in product quality and/or regulatory affairs for a consumer products brand with demonstrated ownership of QMS development, product safety programs, and domestic/international regulatory compliance
• Proven experience leading and developing quality assurance and/or regulatory affairs team members, including setting departmental goals, mentoring staff, and building a culture of quality
• Strong organizational and communication skills with proven ability to report quality and compliance performance to executive leadership and translate complex regulatory requirements into clear guidance for cross-functional teams
• Recent experience with consumer products required, including defining quality standards, overseeing product validation, and managing reliability and durability testing throughout the product development lifecycle
• Experience working with a global supplier base, establishing supplier quality requirements, auditing suppliers, evaluating performance, and driving continuous improvement
• Experience managing a departmental budget and operational expenses, with the business acumen to balance quality/compliance investment against organizational priorities and risk

Responsibilities

• Develop and execute our quality and regulatory strategy, set departmental goals, and manage the department's budget and expenses
• Lead, mentor, and develop the quality assurance and regulatory affairs team while fostering a culture of quality across the organization
• Report quality and compliance performance to executive leadership and partner cross-functionally with product development, marketing, legal, and customer experience teams
• Develop, implement, and maintain the QMS, including quality policies, procedures, and document control systems
• Ensure ongoing compliance with all relevant quality standards
• Define product quality standards, acceptance criteria, and reliability/durability testing requirements, and ensure products meet specifications
• Establish audit criteria for suppliers/contract manufacturers and oversee incoming, in-process, and finished goods quality, including review of statistical quality data and validation/verification activities
• Ensure domestic and international regulatory compliance for both wet goods and hard goods, interpreting new requirements and developing compliance strategies
• Maintain regulatory files and technical documentation, coordinate submissions, and monitor regulatory changes affecting products
• Lead product safety programs, ensure products meet safety standards, and manage safety certifications and third-party testing
• Investigate product safety complaints and participate in recall planning when necessary
• Develop supplier quality requirements, qualify and approve suppliers, and conduct supplier audits and performance evaluations
• Establish incoming inspection requirements, review supplier corrective actions, and partner with suppliers to resolve quality issues and drive improvement
• Participate in product development planning, review and approve specifications, and ensure quality is designed into new products
• Review product testing, approve production readiness, and support product launch activities
• Identify quality risks, conduct risk assessments, and develop mitigation plans
• Analyze customer complaints, investigate warranty issues, and develop corrective action plans while monitoring customer quality metrics to drive improved satisfaction
• Maintain department records and data, ensure retention requirements are met, and keep records inspection-ready
• Train relevant departments on regulatory requirements and ensure regulatory impacts are considered throughout product development

Benefits

• 20 accrued vacation days per year
• 40 hours of paid sick leave annually
• 3 paid mental health days
• 9 paid holidays
• Paws & Claws coverage (pet insurance)
• Comprehensive life insurance, AD&D and long-term disability coverage
• Medical, dental, and vision insurance plans
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• Confidential Employee Assistance Program
• Accident and critical illness plans
• Employee 401(k) plan and company match
• Monthly utility allowance
• Employee discount on products
• Wellness challenges
• Paid parental leave
• Regular recognition initiatives
• One paid volunteer day per year

What This Job Offers

• Job Type: Full-time
• Career Level: Director