Director Quality & Performance Improvement
City of Hope•Duarte, CA
•$136,715 - $228,314•Onsite
About The Position
Under the strategic leadership of the Vice President of Quality and Patient Safety, the Director of Quality and Performance Improvement leads hospital-wide initiatives that ensure high-quality, safe, and effective patient care. This leader drives clinical quality, peer review, and performance improvement programs while partnering with physicians, nursing, and administrative teams to foster a culture of safety, accountability, and continuous improvement across the organization.
Requirements
- Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or related field (RN required)
- 5+ years of progressive leadership experience in hospital quality, performance improvement, or clinical operations
- Expertise in peer review, OPPE/FPPE, and hospital regulatory compliance
- Strong knowledge of quality metrics, data analytics, and performance improvement methodologies
- Advanced analytical, communication, and leadership skills
- Proven ability to influence physicians and senior stakeholders
Nice To Haves
- Master’s degree (MHA, MPH, MSN, MBA, or related) preferred
- Certification CPHQ or Six Sigma preferred
Responsibilities
- Lead the hospital’s clinical quality program, ensuring alignment with organizational goals.
- Monitor and improve key hospital quality indicators such as mortality, readmissions, and patient safety outcomes
- Partner with physician and nursing leadership to implement evidence-based care practices
- Oversee quality data collection, validation, and reporting to regulatory agencies
- Direct medical staff peer review processes
- Lead performance improvement initiatives using methodologies such as PDSA, Lean, Six Sigma
- Develop and present quality dashboards, scorecards, and insights to executive leadership
- Collaborate with risk and patient safety teams to support a culture of transparency and safety
- Serve as a strategic advisor to senior leadership and drive organization-wide quality initiatives
Benefits
- Comprehensive Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
