Director, Quality & Patient Safety (Acute)

Sutter Health•Auburn, WA

1d•$146,910 - $235,061•Onsite

About The Position

Works as part of the operations leadership team to accelerate the measurable and continual progress in meeting the organization's quality objectives. Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with Sutter Auburn Faith Hospital (SAFH) strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies. Sutter Auburn Faith Hospital is a 64-bed acute care hospital nestled in the heart of California's Gold Country at the base of the majestic Sierra Nevada Mountains in Auburn, California. An integral part of the Auburn community, Sutter Auburn Faith Hospital provides health care, using the latest technologies, while maintaining the small-town friendliness and charm. Sutter Auburn Faith Hospital is now the hub of a network of Sutter Health services in Auburn and surrounding foothill communities. The hospital's services and relationship with the not-for-profit Sutter Health system bring a wealth of resources and advanced technologies that ensure quality patient care. Today the hospital continues to focus on the needs of the people it serves, advancing with the times and growing with the community. Sutter Auburn Faith Hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations. Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes.

Requirements

Bachelor's degree in Management, public health, nursing, business administration, organizational leadership or related field, or equivalent experience.
12 years recent relevant experience.
Leadership and management skills.
Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives.
Proven ability to select, lead, motivate and grow professional staff.
Expert skills in verbal and written communication when stakes are high.
Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health.
Ability to prioritize, make decisions and set clear expectations for others.
Computer literacy, especially with spreadsheet and word processing software.
Detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs.
Well versed in medical foundation and medical group organization and structure.
Knowledge of state and federal regulations governing immunity for peer review confidentiality.
Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings.
Knowledgeable about health care law, regulations, accreditation requirements and clinical standards of practice.
Understand business planning including analysis, statistics, budgeting, feasibility studies and implementation.
Ability to function independently with minimal management.
Understands risk management principles and process.

Responsibilities

Develop the strategic plan, set direction, and evaluation of clinical quality management programs.
Overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department.
Provide direction and ensure effective implementation of the Quality Improvement Program for acute services.
Develop quality activities aligned with Sutter Auburn Faith Hospital (SAFH) strategies and values.
Build strong teams and business relationships, both internally and externally.
Serve as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies.
Pursue operational improvements and efficiencies.
Support the development and implementation of clinical assessment/process improvement and redesign.
Pursue opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes.