Director, Quality & Operational Excellence

Valvoline Global•Cincinnati, OH

1d•Hybrid

About The Position

Valvoline Global Operations, founded in 1866, is a pioneer in the automotive and industrial solutions industry, known for introducing the world's first branded motor oil. As an affiliate of Aramco, the company is driven by innovation and committed to creating sustainable solutions. With a global presence, Valvoline Global develops future-ready products and provides best-in-class services. The company's corporate values are Care, Integrity, Passion, Unity, and Excellence. Valvoline Global is fostering a culture that celebrates creativity, innovation, and excellence. A new Global Headquarters is opening in downtown Cincinnati in spring 2027, and the company is expanding its team. This position is an on-site role in Cincinnati, OH, requiring 4 days in the office and 1 day remote.

Requirements

Bachelor's degree required in Engineering, Chemistry, Quality Management, Supply Chain, Operations Management, Business, Industrial Engineering, or a related technical or business discipline.
Minimum of 10-15 years of progressive experience in quality, manufacturing, supply chain, operational excellence, continuous improvement, or operations leadership.
Experience should include global or multi-region leadership; manufacturing quality systems; ISO 9001 / IATF 16949 environments; supply chain operations; Operational Excellence / Lean Six Sigma; TRACC or similar operating system deployment; supplier / third-party quality governance; quality systems, scorecards, KPI governance, plant operations support, matrix leadership, and executive communication.
Lean Six Sigma Green Belt, Black Belt, or Master Black Belt; Certified Quality Engineer; Certified Manager of Quality / Organizational Excellence; ISO 9001 Lead Auditor; IATF 16949 knowledge or certification; TRACC / Operational Excellence assessment experience; APICS / CSCP or other supply chain certification; PMP or project management certification.
Ability to translate data into executive-level insights, decisions, risks, and action plans.
Experience building dashboards, scorecards, and management review processes, including defining business requirements for digital, data, AI, and system capabilities.
Strong matrix leadership, communication, coaching, facilitation, executive presentation, and change-management skills.
Ability to lead multiple initiatives simultaneously in a fast-paced environment.

Nice To Haves

Advanced degree preferred, including an MBA, master's degree in Engineering, Supply Chain, Operations, Quality, or a related field.

Responsibilities

Develop and govern the Global Quality OGSM, operating model, leadership cadence, regional interfaces, escalation paths, and accountability expectations.
Establish and maintain the Quality measurement system, including site / regional performance scorecards, Global Quality OGSM execution scorecards, and TRACC maturity assessments.
Lead Operational Excellence strategy through TRACC, Lean Six Sigma, A3 methodology, best practice networks, Gemba routines, and maturity assessments.
Provide business leadership for GQMS, GQIA, vLIMS visibility, Power BI scorecards, dashboards, and workflow tools.
Lead global supplier and third-party quality governance through TPRP, supplier quality performance, SCAR governance, supplier accountability, leaker review, QAVs, and customer / OEM requirement alignment.
Partner with Technical / R&D, Operations, Plant Quality, OpEx, and Engineering to improve manufacturing quality performance.
Provide leadership for global quality audit readiness, including ISO 9001, IATF 16949, customer audits, supplier audits, internal reviews, and QMS observation programs.
Lead and develop direct reports across Global Quality, Third-Party Quality, Quality Systems, and Operational Excellence.
Build alignment across regional quality leaders, site teams, Operations, Planning COE, Engineering, R&D, IT, Procurement, and EHS.
Communicate progress, risks, and support needs through leadership reviews and COO updates.
Perform other responsibilities as outlined by Valvoline Global Operations, as required.