Director, Quality Management Systems

Teleflex•Durham, NC

About The Position

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com. Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives. Position Summary This position reports to the Sr Director, Quality Excellence & Systems. Improve and maintain the global Quality System in line with ISO 13485, Medical Device Directive (MDD), Medical Device Regulation (EU-MDR), MDSAP International Regulations (Australia, Brazil, Canada, Japan, USA) and regulatory requirements applicable to the Quality Management System (QMS). The role will also involve multi-site collaboration with various facilities and departments. Provide regular status reports to management as required. As a People Manager, you play a pivotal role in leading, developing, and inspiring a high-performing team to deliver exceptional results aligned with organizational goals. You are responsible for building organizational capability through effective talent development, fostering a culture of accountability, and promoting continuous improvement. Your role requires strong cross-functional collaboration to ensure alignment and drive integrated solutions across the business. As a leader, you are a visible champion of our culture and values, creating an inclusive, purpose-driven environment where individuals feel empowered to contribute and grow.

Requirements

Bachelor of Science (preferred in Engineering, Microbiology or other technical degree)
Experience Managing the Quality Management Systems and medical device regulations
Experience with regulatory inspections/audits
Experience with Project Management
Experience and knowledge of process risk management and CAPA systems
Excellent organizational skills
Excellent written and verbal communication skills
Excellent stakeholder management skills
Organization Capability - Building organizational capability requires a focus on developing the skills, knowledge, and potential of both individuals and teams. It’s critical to create a culture of learning and growth by providing ongoing development opportunities, mentoring, and feedback. Effective leaders identify and address skills gaps, ensuring that the team has the right expertise to meet current and future challenges. By aligning talent with organizational needs, leaders build a strong foundation for sustained success and adaptability.
Cross-functional Alignment - Building cross-functional relationships and alignment is essential to driving coordinated, organization-wide success. Leaders must foster open communication, trust, and mutual respect across teams to break down silos and ensure shared understanding of goals and priorities. It’s critical to actively engage stakeholders, listen to diverse perspectives, and align efforts through clear direction and shared accountability. By promoting collaboration and joint problem-solving, leaders help teams move in sync and deliver integrated solutions that support strategic objectives.
Continuous Improvement - Driving continuous improvement means fostering a culture where learning, innovation, and adaptability are part of everyday work. Leaders must encourage teams to challenge the status quo, identify inefficiencies, and implement solutions that enhance performance and outcomes. It’s critical to use data and feedback to inform decisions and to recognize both progress and lessons learned. By modeling a growth mindset and rewarding initiative, leaders empower teams to take ownership of improvements and contribute to sustained organizational excellence.
Culture and Values – Upholding and modeling organizational culture and values is essential to building trust, engagement, and a sense of purpose. Leaders must consistently demonstrate integrity, inclusivity and accountability in their actions and decisions, setting the tone for how others show up at work. It's critical to create an environment where individuals feel respected, supported, and empowered to contribute authentically. By recognizing and reinforcing behaviors that align with core values, leaders help embed the culture into daily operations and long-term success.

Nice To Haves

Certified Quality Manager preferred
PMP certification preferred
Experience with Veeva preferred

Responsibilities

Plan and manage the duplication and certification of the QMS during the divestiture
Own and liaise with eQMS vendor, systems team, and global process owners to manage divestiture and subsequent system integrations (e.g., PLM, ERP) as needed
Direct facilities (Athlone, Morrisville, Pleasanton, Santa Barbara, and others as assigned) and their Quality Management Representatives and ensure the QMS is consistently established, implemented, and maintained
Partner with Regulatory Affairs and communicate with Notified Bodies and regulators with respect to certificates, audits, and QMS elements as necessary
Support quality system and regulatory audits including by not limited to FDA, Notified Body ISO 13485/MDSAP/EU MDR, Customer and Internal audits
Develop, implement and monitor key metrics used to assess Quality System Execution
Support change control activities including reviewing and approving QMS documentation, supporting impact assessment, and attending technical reviews to provide feedback on QMS processes
Develop, enact, and maintain the global QMS certificate strategy for the enterprise
Ensure alignment between the Global QMS and facilities' local QMS
Ensure consistency between the design center QMS and activities
Lead Strategic QA Projects
Establish function-specific quality objectives, create quality planning documentation when necessary, and lead a continuous monitoring process for the facilities based on inputs from relevant stakeholders
Manage budgetary requirements and ensure compliance of expenditures to meet the budget
Build interdependent relationships with R&D, Marketing, Operations and RA and Administration
Support the Global Corrective Action and Preventive Action (CAPA) program by reviewing and approving Global Quality Management System CAPAs and participating in the executive CAPA Review Board (eCRB) as the Quality Management Systems representative
Participate in mergers and acquisitions, providing due diligence and Quality support
Support and lead additional activities as assigned by Sr. Director, Quality Excellence & Systems or Executive Leadership