Director, Project Management

Capital One • Toronto, ON

1d • Hybrid

About The Position

The Legal Entity Lead, Canada is a critical position for Team Canada, accountable for creating and managing the framework for work done on behalf of Canada by the enterprise, ensuring strong governance, prudent financial management, and strong risk management. This role mandate includes setting up and leading the infrastructure and resources needed to support expansion work in Canada, leading the existing work and ensuring it fits within the principles and needs of the infrastructure as it evolves, and maintaining and improving the intake process to identify and manage Canada’s response to new and evolving requests.

Requirements

• At least 7 years of Process, Project, or Program Management experience
• At least 5 years of experience supporting, partnering and interacting with internal or external business clients

Nice To Haves

• Masters in Business Administration
• 10+ years of Process, Project, or Program Management experience with executive presence
• 7+ years of People Management experience
• 7+ years of strategy development
• 7+ years leading technology initiatives
• PMP, Lean, Agile or Six Sigma certification

Responsibilities

• Own the Canada Shared Services intake process, acting as a front door to new intent and facilitating the approval process through SLT
• Create structured systems to solve issues, remove roadblocks, drive accountability in Canada and the enterprise, and keep leadership updated
• Develop relationships with broad set of key leaders in Canada and the enterprise to balance the needs of Canada and the enterprise and ensure work is done in a well managed way
• Run the system associated with the legal entity in partnership with US and Canada partners (MBR, MFR, and so on).
• Set up and maintain new routines as needed
• Support key finance routines to ensure billback processes run smoothly
• Represent Canada in key enterprise routines related to International Country Risk, Project Atlas, and other enterprise-forums related to Canada work
• Function as the face of the ServiceCo team, providing updates as needed
• Create and curate executive-ready presentations and materials as needed
• Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic matrix environment
• Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects
• Effectively applying project management methodology and standards, and ensuring project documents are complete and up to date
• Displaying cross-functional teamwork, communication, negotiation and leading across all levels
• Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints
• Creating transparency and fostering relationships to adjacent teams

Benefits

• Enjoy a hybrid work environment, with 3 days in the office.
• Build a comfortable workspace with our one-time, Work From Home allowance
• enjoy our head office located conveniently across the street from Union Station.
• Live well—physically, financially and emotionally.
• Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents.
• With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

What This Job Offers

• Job Type: Full-time
• Career Level: Director