Director, Project Management Office

XIFIN • San Diego, CA

3d • $150,000 - $178,000 • Onsite

About The Position

XiFin is building a new Project Management Office to bring discipline, visibility, and speed to how we deliver technology and go-to-market initiatives. This is a newly created, player/coach role: you will design the PMO from the ground up, lead a team of project managers, and personally own a portfolio of our highest-priority, most complex cross-functional initiatives. You will partner closely with Product, Engineering, Sales, Marketing, and Operations leaders to drive prioritized initiatives, manage dependencies, and ensure execution against business goals, while also staying hands-on in the day-to-day delivery work alongside your team. AI is central to this mandate: you will identify where AI can streamline project intake, resource planning, reporting, and status tracking, and you will both use and lead the team in adopting AI-enabled tools to work faster and with better data. This position will be located at our offices in San Diego, CA.

Requirements

• Bachelor's degree in business, technology, healthcare administration, or a related field
• 8+ years of project or program management experience personally running complex, cross-functional initiatives, including 3+ years leading a PMO, project management team, or portfolio of initiatives
• Demonstrated track record operating as both an individual contributor on high-stakes projects and a people manager, without requiring a handoff between the two
• Direct experience managing technology and go-to-market projects, including software implementations, product launches, or system integrations
• Experience evaluating or implementing AI-enabled project management, reporting, or workflow automation tools

Nice To Haves

• PMP, PgMP, or equivalent project/program management certification preferred
• Experience in healthcare technology or revenue cycle management preferred

Responsibilities

• Build and lead XiFin's new PMO from the ground up, establishing governance, intake, and delivery standards for cross-functional technology and go-to-market projects
• Partner with executive leadership to drive the technology and go-to-market roadmap, balancing capacity, risk, and business impact
• Define and continuously refine the repeatable operating model for project delivery across the organization
• Personally own and run a portfolio of the organization's highest-priority, most complex cross-functional projects alongside your team
• Drive delivery of complex, multi-stakeholder initiatives on time and within budget, escalating risks and trade-offs to leadership as needed
• Manage a portfolio of concurrent technology and go-to-market projects, sequencing work based on dependencies, resourcing, and business priority
• Identify risks and bottlenecks early and drive resolution across teams before they affect delivery timelines
• Identify and implement AI-enabled tools and workflows to streamline project intake, resource planning, status reporting, and risk tracking
• Evaluate emerging AI capabilities for project management and recommend where they should be adopted across the team
• Lead the team's adoption of AI-enabled tools, ensuring consistent use and measurable gains in speed and data quality
• Establish metrics and dashboards that give leadership real-time visibility into project health, resource allocation, and portfolio progress
• Standardize project documentation, including charters, status reports, and post-project reviews, so information is consistent and easy to act on
• Maintain a single source of truth for project status that stakeholders across the business can rely on
• Hire, develop, and lead a team of project managers who serve as the connective tissue across Product, Engineering, Sales, Marketing, and Operations
• Lead by example, modeling the standards, tools, and delivery discipline you expect from the team through your own project work
• Coach project managers on stakeholder management, prioritization, and use of AI-enabled tools
• Set clear goals and accountability for the team, and represent the PMO's work and impact to executive leadership

Benefits

• Comprehensive health benefits including medical, dental, vision, and telehealth
• 401(k) with company match and personalized financial coaching to support your financial future
• Health Savings Account (HSA) with company contributions
• Wellness incentives that reward your preventative healthcare activities
• Tuition assistance to support your education and growth
• Flexible time off and company-paid holidays
• Social and fun events to build community at our locations!

What This Job Offers

• Job Type: Full-time
• Career Level: Director