Director, Project Management Office

National Council on AgingArlington, VA
7hHybrid

About The Position

The Director of the Project Management Office (PMO) provides enterprise-wide leadership to ensure NCOA’s strategic initiatives are executed with clarity, discipline, and measurable impact. Reporting directly to the Chief of Staff, this role is responsible for establishing, leading, and continuously improving NCOA’s PMO to align strategy, operations, and outcomes across the organization. The Director of PMO will work closely with the Economic Wellbeing Strategist and the Healthy Aging Strategist to translate strategic priorities into executable portfolios, ensure cross-functional coordination, and drive progress on high-impact initiatives that advance NCOA’s mission to improve the health and economic security of older adults. Positions at this level typically report to a senior director or executive leader and require advanced knowledge, experience, and management capabilities. They represent the organization externally and are required to exercise latitude and independent judgement with broad scope and minimal oversight. Incumbents generally have eight or more years of experience in their discipline and a bachelor’s degree or equivalent, as well as substantive experience at this level.

Requirements

  • Bachelor’s degree required, advanced degree in public administration, business, public health, or a related field preferred
  • Project Management Professional (PMP) required
  • 8–10+ years of progressive experience in project, program, or portfolio management, including leadership of complex, cross-functional initiatives
  • Demonstrated experience building or leading a PMO or equivalent enterprise-wide execution function
  • Strong strategic thinking skills with the ability to operationalize vision into results
  • Excellent communication skills, with experience presenting to and advising senior executives

Nice To Haves

  • Mission-driven leader with experience in nonprofit, public sector, healthcare, or social impact organization
  • Local to NCOA office and operates on a hybrid schedule two days a week
  • Comfortable operating in complexity and ambiguity while driving clarity and execution
  • Skilled at influencing without authority and aligning diverse stakeholders around shared goals
  • Adept at balancing rigor with flexibility in fast-moving, mission-focused environments
  • Passionate about advancing health, economic security, and equity for older adults

Responsibilities

  • Lead the development and operation of an enterprise PMO that supports organizational strategy, prioritization, and execution
  • Oversee NCOA’s portfolio of strategic initiatives, ensuring alignment with organizational goals, timelines, and resources
  • Establish and maintain standardized project management methodologies, tools, and governance structures
  • Provide executive-level visibility into initiative status, risks, dependencies, and outcomes
  • Partner with senior leaders to scope, launch, and deliver complex, cross-functional initiatives
  • Ensure projects are delivered on time, within scope, and with clear measures of success and impact
  • Champion the use of ASANA our primary tool used for project management
  • Translate organizational strategy into an integrated, actionable roadmap across programs, policy, research, and operations
  • Advise the Chief of Staff and executive leadership on sequencing, capacity, and tradeoffs across strategic initiatives
  • Serve as a connective leader across departments to reduce silos and enable coordinated execution
  • Support strategy implementation efforts led by the Economic Wellbeing Strategist and Healthy Aging Strategist by ensuring operational rigor and delivery discipline
  • Identify and implement innovative project management approaches that enhance agility, collaboration, and learning
  • Support cross-sector partnerships by ensuring clear governance, roles, milestones, and accountability structures
  • Collaborate with internal and external partners to manage joint initiatives, pilots, and demonstrations
  • Promote a culture of continuous improvement, experimentation, and adaptive learning within project teams
  • Partner with research and policy teams to ensure initiatives are grounded in evidence and aligned with NCOA’s policy and advocacy goals
  • Integrate impact measurement and learning into project design and execution
  • Support the translation of research and policy priorities into actionable initiatives with clear deliverables
  • Ensure projects contribute to measurable outcomes that advance equity, health, and economic wellbeing for older adults
  • Build and lead a high-performing PMO function that models collaboration, accountability, and service-oriented leadership
  • Coach and support project managers and cross-functional teams in effective execution and change management
  • Foster a culture of transparency, shared ownership, and results-driven work
  • Serve as a trusted advisor to leaders and staff navigating complex organizational change
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