Director Program Office

Gainwell Technologies LLC•Any city, OH

7d•$137,100 - $195,800•Onsite

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Requirements

Master's degree or equivalent combination of education and experience
Masters degree in business administration, computer science or related field preferred
Fifteen years project management, account management or related related experience
Ten or more years in a supervisory or management capacity included
Experience working with past and present company business environment
Experience working with company business practices, policies, and procedures
Experience working with the management implications of various forms of financial data
Experience working with project control concepts
Experience working with account management principles and practices
Strong communications skills to interface with high-level customer representatives and company management
Strong analytical and problem solving skills
Ability to publicly represent company with internal and external clients
Ability to use own judgment and initiative in problem resolution

Responsibilities

Directs, builds and maintains account programs management office that operate at account levels.
Executes account management systems according to policy, and enforces adherence to established account management processes and manage account performance.
Directs the administration of account reviews on behalf of account executives.
Establishes strong relationships with account executives and client executive leadership by demonstrating advocacy for the client expectations and goals.
Directs and supports timely and accurate communications to client regarding various aspects of the accounts.
Implements governance based upon account management models that operate at the client account level
Directs, manages and coordinates client project reporting.
Chairs internal project integration meetings and project management meetings.
Directs view of cost, revenue and financial impact milestones by creating and maintaining the account economic goals of the contract to ensure accuracy.
Directs the tracking and reporting of consumption of internal project costs and client charges for large or global accounts in accordance with the commercial terms of the contract.
Drives account level demand forecasting processes.
Drives account standardization objective efforts across organizational boundaries.
Directs the organization and performance of certain functional areas and the activities of senior managers.
Provides staff direction with an understanding and following of established company policies and procedures.
Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets.
Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel.
Communicates broadly to help ensure overall coordination for cross-functional teams.