Director, Program Management

PUBLICIS GROUPE•New York, NY

33d•$146,000 - $168,000

About The Position

We are seeking a Director, Program Management to join our team! This role will be responsible for end-to-end project management of cross-channel digital initiatives that increase our clients' relationships with their customers by working at the intersection of Customer Engagement, Business, Technology, Big Data, and Content. The Director, Program Management position steers engagements with growing complexity for a client in the tech space. In this role, you will direct Projects/ Programs to ensure that digital assignments are completed according to schedule and budget.â You will think strategically about the client business, be a lead problem solver to support execution with the internal teams and be accountable for project scope financials and delivering against the sold-as-margin for clients.

Requirements

Project management experience including in a digital or marketing agency and previous client facing experience
Demonstrated experience working with marketing, product, data & analytics teams, along with leading MarTech platforms
Demonstrated experience in end-to-end management of medium-sized, complex digital programs for a client or multiple clients
Demonstrated expertise in email development methodologies and best practices
Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements
Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work
Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
Strong project management experience. Process oriented with understanding of Agile ways of working. Experience with one or more of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe, etc.), waterfall, and hybrid.
Effective leadership, analytical skills, and negotiation skills
Effective conflict resolution skills.

Responsibilities

End-to-end project management of digital initiatives
Effectively estimate engagements and perform a top-down and bottom-up analysis for various digital projects and programs
Support staffing negotiations between programs/client portfolios
Shape approaches and create meaningful views of scope across different services and capabilities. Support scope escalation and risk mitigation strategies
Drive and manage the approval and review process for MSA/SOW (high complexity)
Collaborate with internal Stakeholders and external Clients to creatively resolve challenges with the contract
Assist end-to-end scope change management process
Assessâ the effectiveness of team dynamics/communications and diagnose/implement corrective actions where challenges may occur
Responsible for delivering a work stream or collection of projects within sold margins with the ability to identify and propose solutions for changes in margin
Deal with challenging situations/interactions and drive the collaboration process in large group sessions to get key Clients to make difficult decisions
Ability to lead and mentor a team

Benefits

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances