Director, Program Management

Q2 Software•Austin, TX

7d•Hybrid

About The Position

The Director, Program Management is a senior leader responsible for shaping strategic initiatives, optimizing project execution, and leading a team of IT program/project management professionals and agile coaches. As a critical member of the senior leadership team, this role influences business strategy, fosters collaboration, and drives delivery excellence across the organization. The Director thrives in dynamic environments, navigating ambiguity, anticipating challenges, and ensuring impactful results. This role requires a gifted communicator and adaptable leader who can inspire cross-functional collaboration, elevate team performance, and implement practices that support organizational success. By fostering accountability, enabling strategic execution, and championing continuous improvement, the Director of Enablement plays a pivotal role in scaling operational effectiveness and business impact.

Requirements

Typically requires a Bachelor’s degree in Business Administration, Information Systems, or a related field and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent relevant work experience
Typically requires 5–7 years managing and developing employees
10+ years of experience in a similar role within a complex, fast-paced environment preferred
Proven fluency in agile methodologies; PMP certification strongly preferred
Track record of leading multiple teams and personally managing IT projects and programs; confident engaging in technical discussions with diverse stakeholders
Experience directly advising and partnering with executive leadership teams, with proven ability to manage confidential information discreetly
Exceptional communication skills, with the ability to articulate complex concepts clearly and persuasively across all levels of the organization
Strong analytical and problem-solving skills; able to translate data into actionable insights and decisions
Demonstrated ability to thrive in high-growth and rapidly changing environments, balancing competing priorities effectively
Inspirational leadership style, fostering urgency, ownership, and high performance among teams
High emotional intelligence, with the ability to maintain diplomacy, collaboration, and composure under pressure
Flexibility to be available during business hours and occasionally after hours for critical collaboration needs
Fluent written and oral communication in English
Authorized to work for any employer in the U.S.
Unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

PMP certification strongly preferred

Responsibilities

Lead and empower a team of IT project managers, program managers, and agile coaches to deliver results aligned with strategic priorities
Collaborate with the Chief Administrative Officer (CAO) and Global Technology Organization (GTO) senior leadership team to inform strategic planning, address complex challenges, and make data-driven decisions
Foster accountability within GTO senior leadership by facilitating critical conversations and aligning teams to achieve objectives
Oversee the execution of the GTO project portfolio by partnering with business owners, defining expectations, and ensuring accountability for outcomes
Drive success through implementation of OKRs, enabling teams to set ambitious goals, leverage resources, and deliver measurable results
Champion a culture of collaboration, innovation, and continuous improvement through structured feedback loops and professional development opportunities
Serve as a thought leader and trusted advisor to senior leaders, providing insights, recommendations, and leadership support across initiatives