Director, Program Management

Gartner • Irving, TX

12h • Hybrid

About The Position

About the role: The Director of BTI (Business and Technology Insights) group Program Management oversees the strategy, development and operational excellence of Gartner conference keynotes. This role drives a scalable keynote process, ensures seamless execution and adherence to timelines, and helps deliver a top-quality keynote for the target audience. What you will do: Lead end-to-end program management for 2-3 Gartner keynotes annually, with focus on efficient delivery of quality content Manage the achievement of business objectives, goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of keynote processes across BTI and Conferences teams Organize working groups based on established keynote process and governance framework; help drive and oversee each group’s progress and resolve any conflicts as needed Collaborate with Conferences Customer Insights and BTI Quant teams on market research, competitive intelligence and needs-assessment initiatives, to guide strategic content development Apply project planning methodology to all projects, underpinned by fact-based data and change management methods. Create and manage success measurement criteria to continually assess outcomes to improve project execution. Design and deliver program communications and presentations to senior executives within BTI and Conferences. Manage ongoing interactions and communications with internal stakeholders. Work with other keynote program managers to establish best practices, design excellent processes and/or optimize existing processes, using principles of efficiency, simplicity, leverage, data utilization, and change management; influence and impact change. This role is critical to elevating and maintaining Gartner keynote portfolios. This role will allow us to maintain consistency with Conferences and provide strategic leadership to BTI as it relates to keynote creation. Internal: BTI Executive Management Team, BTI Experts, Conferences Leadership Team, BTI Studio, Conferences Customer Insights Team, Conferences Strategic Content Team, Conferences Production, BTI Strategy & Operations Teams, Gartner Legal and Ombudsman External: Executives from companies that are cited in keynotes as case studies.

Requirements

• Bachelor’s degree
• 5-7 years business experience, with progressive responsibility, in an extremely fast-paced work environment
• In-depth experience in the IT research industry and conference business, preferably within Gartner or a similar research or related environment.
• 5+ years successful project management experience involving implementation of large strategic projects in a complex matrixed organization with distributed virtual teams.
• Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.
• Ability to both advise senior management on project design/direction and to lead and guide less experienced colleagues.
• Excellent project management skills inclusive of understanding business operations, process decomposition, scoping, planning, analytical, needs requirement, organization, initiative and problem-solving skills.
• Knowledge of Gartner’s technologies and applications is desirable.
• Strong communication and change management skills
• Ability to collaborate, negotiate and influence to manage diverse groups to reach successful outcomes.
• Ability to work independently and as a collaborative team player, with excellent time management and prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining control over process at all times.

Responsibilities

• Lead end-to-end program management for 2-3 Gartner keynotes annually, with focus on efficient delivery of quality content
• Manage the achievement of business objectives, goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of keynote processes across BTI and Conferences teams
• Organize working groups based on established keynote process and governance framework; help drive and oversee each group’s progress and resolve any conflicts as needed
• Collaborate with Conferences Customer Insights and BTI Quant teams on market research, competitive intelligence and needs-assessment initiatives, to guide strategic content development
• Apply project planning methodology to all projects, underpinned by fact-based data and change management methods.
• Create and manage success measurement criteria to continually assess outcomes to improve project execution.
• Design and deliver program communications and presentations to senior executives within BTI and Conferences.
• Manage ongoing interactions and communications with internal stakeholders.
• Work with other keynote program managers to establish best practices, design excellent processes and/or optimize existing processes, using principles of efficiency, simplicity, leverage, data utilization, and change management; influence and impact change.

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• generous PTO
• a 401k match up to $7,200 per year
• the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Director