Director, Program Management

Experian•Franklin, TN
•$181,317 - $326,371•Hybrid

About The Position

Experian Health is looking for a Director of Program Management to lead a multi-year initiative to migrate approximately 4,200 servers from three Tennessee data centers to Amazon Web Services (AWS). You will oversee program delivery across more than 20 technology workstreams, partnering with AWS Professional Services, technology leaders, and executive stakeholders to manage milestones, resources, risks, and financial performance. You will report to the VP, Security & Risk, who serves as Program Lead, and work directly with the CTO as Accountable Executive.

Requirements

  • 12+ years of program or project management experience in enterprise technology, including 5+ years leading large, multi-workstream programs.
  • Experience managing technology programs with multi-million-dollar budgets and teams of 100+ contributors.
  • Experience leading enterprise data center migrations or cloud transformation programs involving AWS.
  • Experience managing systems integrators or AWS Professional Services under fixed-bid or outcome-based contracts, including milestones and scope changes.
  • Experience with integrated program scheduling, critical path planning, risk and dependency management, financial oversight, and executive reporting.
  • Experience with cloud infrastructure or application modernization technologies such as Amazon EC2, Amazon EKS, managed databases, containers, CI/CD, or infrastructure as code.
  • Experience delivering technology programs in healthcare or another regulated environment with HIPAA, HITRUST, or comparable compliance requirements.
  • Experience coordinating cross-functional teams and using program management tools such as Jira, Confluence, or ServiceNow.

Nice To Haves

  • PMP, PgMP, SAFe, or AWS certification.
  • Experience with AWS Migration Acceleration Program, AWS Transform, or comparable migration tools.
  • Experience with VMware migrations, SQL Server to PostgreSQL conversion, or large-scale server retirement.
  • Experience in healthcare revenue cycle management or healthcare provider technology.

Responsibilities

  • Lead the migration and modernization program, overseeing delivery plans, milestones, and dependencies across more than 20 workstreams.
  • Build and manage the program management office, establishing consistent planning, reporting, governance, and change management practices.
  • Direct migration planning and sequencing with AWS Professional Services, coordinating application transitions, shared infrastructure, and business continuity requirements.
  • Manage program risks, issues, decisions, and resource dependencies, escalating concerns and resolving barriers to delivery.
  • Oversee AWS Professional Services delivery, including contractual milestones, scope changes, partner performance, and knowledge transfer.
  • Establish and report program performance measures, including migration progress, server retirement, database conversion, and financial results.
  • Partner with technology, product, security, operations, and finance leaders to coordinate resources, cloud readiness, compliance, and program spending.
  • Provide executive communications and program updates while ensuring migration activities meet healthcare data protection and security requirements.

Benefits

  • Great compensation package and bonus plan.
  • Core benefits including medical, dental, vision, and matching 401K.
  • Flexible work environment, ability to work remote, hybrid or in-office.
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
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