Director, Program Management - Technology & Software Engineering - Remote

UnitedHealth Group•Richmond, BC

1d•Remote

About The Position

The Director, Program Management, Enterprise Imaging Engineering leads the orchestration of large-scale, technology-driven initiatives that transform how Enterprise Imaging builds and delivers software. This role ensures reliable, high-quality execution across cloud-native platforms, on-prem to cloud migration, security, quality, and Al-enabled solutions. By partnering with Engineering, Architecture, Cloud Operations, Security, and Product leaders, the Director converts strategy into action-balancing execution rigor with team autonomy to accelerate outcomes without slowing innovation. If you are located in BC, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

Bachelor's degree or equivalent experience
8+ years of experience leading technology' or software engineering programs in a matrixed environment
Experience leading small teams and influencing delivery in a matrixed environment
Experience managing complex technical scope, timelines, dependencies, and risks
Solid understanding of software delivery lifecycles, engineering dependencies, and technical risk management
Proven ability to operate independently with high ownership and judgment
Proven solid written and verbal communication skills, including executive-level presentations

Nice To Haves

Experience with cloud-native platforms, enterprise software, or regulated technology environments
Experience supporting platform modernization, cloud migration, security, or Al initiatives
Experience partnering with SRE, Cloud Ops, Security, or Architecture teams
Based in British Columbia (Vancouver area) to support closer collaboration with local teams
Highly collaborative leader with a proven ability to influence, align, and build solid stakeholder relationships across technology, business, and external partners
Demonstrated success building productive, trust-based working relationships across all levels of the organization, including senior leadership
Exceptional communication skills, with the ability to synthesize complex topics and present clear, compelling information through multiple formats to diverse audiences
Solid analytical and systems-thinking capabilities, including the ability to define meaningful outcome measures and track performance against key metrics
Proven track record of applying innovative and creative approaches to improve consumer experiences
Strategic thinker with strong problem -solving skills, able to quickly identify issues, valuate trade-offs, and drive effective resolutions
Clear understanding of the financial and operations levers of the business that drive profitability and growth
Empowers and motivates others, models ownership, accountability, and a strong bias for action
Effective coach and people leader who actively develops talent and fosters career growth across teams
Willingness and ability to travel (as required to support business needs)

Responsibilities

Leads Enterprise Imaging Engineering's program and portfolio execution of leadership initiatives and new product/solution capabilities, establishing clear governance, operating cadence, and accountability
Leads and develops a team of Program Managers, providing strategic direction, cross functional oversight, and coordination across complex initiatives spanning multiple product, platforms, and modules within the El portfolio
Guides and mentors Project Managers embedded within software development teams, ensuring consistent delivery practices while enabling team autonomy and velocity
Owns Enterprise Imaging portfolio management, providing centralized visibility into delivery status, dependencies, risks, and outcomes for program sponsors and senior business and technology leaders
Advances the use of Al and automation to improve efficiency, quality, reporting and outcomes across program management, delivery operations, and day-to-day workflows