As Program Excellence Lead, you are responsible for strengthening the effectiveness of program execution across the Global Customer Group (GCG) by defining execution standards, ensuring consistent adoption, and intervening when delivery performance is at risk. You establish the standards that define what good program execution looks like, ensure those standards are applied across program portfolios, and engage directly in complex or high-risk delivery situations to restore stability and prevent escalation. Your impact is measured not only by the frameworks you define but by improved delivery outcomes across the program portfolio, including stronger program health, earlier risk identification, and reduction of RED programs. In partnership with Program Management, Quality, and Customer Group leadership, you act as the global authority for program execution standards, ensuring both preventative governance and hands-on intervention when required.
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Job Type
Full-time
Career Level
Director