Director, Program Management Delivery - CTJ - Top Secret

Microsoft•Washington, DC

1d•$124,500 - $263,900•Onsite

About The Position

The Consulting Practice Manager - CTJ - Top Secret is a leader at the intersection of mission impact, customer trust, and business execution. As a Consulting Practice Manager (M1), you will lead Microsoft Security consulting delivery across the U.S. Federal DoW Market - in particular US Navy/ US Marine Corps, overseeing a portfolio of complex engagements while developing high-performing teams and shaping sustainable growth. You will operate as a trusted leader to customers, teams, and Microsoft stakeholders, ensuring secure, high-quality outcomes that support some of the most critical national security missions.

Requirements

Master's Degree AND 5+ years technology-related, business, professional services, consulting, and sales experience OR Bachelor's Degree or Technical University Degree AND 7+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.
Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.
Candidates must have an active TS and be willing and eligible to upgrade to TS/SCI (with polygraph) or have an active TS/SCI and be willing and eligible to upgrade to TS/SCI (with polygraph).
This role will require candidates to maintain the TS/SCI (with polygraph) clearance.
Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role.
Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
This position requires successful verification of the stated security clearance to meet federal government customer requirements.
You will be asked to provide clearance verification information prior to an offer of employment.
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Nice To Haves

Master's Degree AND 7+ years technology-related, business, professional services, consulting, and sales experience OR Bachelor's Degree or Technical University Degree AND 9+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.
5+ years people management experience.
5+ years sales management experience.
5+ years project management or delivery oversight experience.
5+ years experience in one or more industries related to relevant customer/account.
Currently residing in the DC Metro area preferred
CISSP preferred

Responsibilities

Own the overall health, quality, and success of a portfolio of security consulting engagements.
Serve as a senior escalation point for security related delivery, technical, financial, and contractual matters—stepping in early to manage risk and keep outcomes on track.
Engage directly with customer executives and steering committees to remove blockers, build trust, and drive results.
Ensure consistent delivery excellence through Microsoft methodologies, quality standards, and governance.
Partner closely with Sales, pursuits, engineering, and portfolio teams to shape deliverable, outcome‑focused opportunities.
Ensure engagements are structured for success—balancing customer value, risk, consumption, and financial health.
Identify opportunities to expand existing engagements, accelerate cloud consumption, and bring forward next-step proposals.
Own consultant utilization, business target attainment for security, and backlog risk.
Lead and develop Consultants through coaching, clear expectations, and accountability.
Model Microsoft’s Model, Coach, Care leadership culture—creating an environment where people grow and perform at their best.
Partner with capacity and resource teams to align the right skills to the right work at the right time.
Attract, retain, and develop talent capable of delivering in high‑trust, regulated federal environments.
Collaborate across Sales, Customer Success, Engineering, Finance, Operations, and Quality teams to deliver seamless customer experiences.
Act as a connector across organizational boundaries to align priorities and solve complex challenges.
Support pre-sales activities for large or strategic engagements to ensure strong delivery foundations from day one.
Champion the use, reuse, and creation of intellectual property (IP) to improve consistency, scale, and efficiency.
Capture lessons learned and partner with delivery excellence and quality teams to drive continuous improvement across the practice.