Director, Program Management – Business Enablement

Abbott • Alameda, CA

7d • Onsite

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
Reporting to the Divisional Vice President, Global Strategic Initiatives, this role is a key member of the PMO leadership team and is responsible for the Business Enablement portfolio, spanning customer experience, commercial enablement and quality programs. This role ensures end-to-end program orchestration, from development through deployment and scale, across global markets and includes oversight of all cross-functional programs in the portfolio. Unlike program-level roles, the G22 leader owns the portfolio system (governance, prioritization, and operating model) that enables consistent, high-quality execution of initiatives at scale. Key projects may include (1) global website platforms for commercial and ecommerce sites (2) implementation of new AI tools that enhance customer service agent productivity and improve customer experience (3) building a roadmap that enables personalized marketing
This position operates at an enterprise level, supporting the translation of business objectives into actional projects and programs through established business controls and integrated business planning process. The Program Management Director will lead across a highly matrixed environment, ensuring alignment to strategy while driving execution excellence and building organizational capability.

What You’ll Work On
Business Enablement Portfolio Leadership
Translate enterprise and divisional strategy into executable portfolio plans and prioritized roadmaps
Ensure all business enablement portfolio initiatives align to product roadmap, Integrated Business Planning (IBP), and strategic priorities
Orchestrate dependencies across Product ecosystems
Business enablement systems
Internal functions (BTS/IT, Regulatory, Quality, Commercial, Global Strategic Marketing)
Resolve cross-system constraints impacting delivery timelines
Portfolio Governance and Operating Model
Define and lead portfolio governance structures (e.g., PMR, intake and prioritization processes)
Establish decision frameworks, escalation pathways, and performance tracking mechanisms
Ensure disciplined execution through repeatable processes and consistent standards
G22 leaders are responsible for building operating structures and governance at scale
Launch Readiness & Delivery Excellence
Define and enforce go-live readiness criteria across programs: Development maturity
Quality controls
Commercial launch preparedness
Drive consistent, high-quality execution across global product launches and releases
Executive Communication & Decision Support
Provide clear, decision-oriented insights to senior leadership
Frame options, trade-offs, and recommendations for portfolio decisions
Ensure timely escalation of issues requiring executive alignment
Talent Leadership & PMO Capability
Build and lead a high-performing project and program leadership organization (G18–G21)
Develop succession pipelines and leadership capability across the PMO
Drive adoption of best practices, tools, and standard ways of working

Requirements

• Minimum 7 years experience in program/portfolio leadership within a global, matrixed team, preferably including experience with consumer-focused medical or software products.
• Associates Degree (+/- 13 years)

Nice To Haves

• Cross-functional experience in the areas of Commercial, BTS/IT and Quality
• Knowledge of regulations and standards related to medical devices (eg FDA, ISO, QSR design controls).
• Demonstrated ability to lead enterprise-level portfolios and influence senior stakeholders, and to collaborate effectively with global stakeholders across multiple time zones.
• Deep expertise in governance design, operating models, and portfolio prioritization
• Strong executive communication and decision-making skills
• Proven track record of building and developing high-performing teams
• Experience with portfolio management tools and reporting frameworks preferred
• Demonstrated ability to work with a wide variety of people at all levels of the organization
• Strong leadership, and the ability to collect information from multiple sources, and synthesize, integrate, and resolve conflicting requirements and cross-functional issues.
• Excellent verbal and written communication skills

Responsibilities

• Translate enterprise and divisional strategy into executable portfolio plans and prioritized roadmaps
• Ensure all business enablement portfolio initiatives align to product roadmap, Integrated Business Planning (IBP), and strategic priorities
• Orchestrate dependencies across Product ecosystems, Business enablement systems, and Internal functions (BTS/IT, Regulatory, Quality, Commercial, Global Strategic Marketing)
• Resolve cross-system constraints impacting delivery timelines
• Define and lead portfolio governance structures (e.g., PMR, intake and prioritization processes)
• Establish decision frameworks, escalation pathways, and performance tracking mechanisms
• Ensure disciplined execution through repeatable processes and consistent standards
• Define and enforce go-live readiness criteria across programs: Development maturity, Quality controls, Commercial launch preparedness
• Drive consistent, high-quality execution across global product launches and releases
• Provide clear, decision-oriented insights to senior leadership
• Frame options, trade-offs, and recommendations for portfolio decisions
• Ensure timely escalation of issues requiring executive alignment
• Build and lead a high-performing project and program leadership organization (G18–G21)
• Develop succession pipelines and leadership capability across the PMO
• Drive adoption of best practices, tools, and standard ways of working

Benefits

• Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• Excellent retirement savings plan with a high employer contribution
• Tuition reimbursement
• Freedom 2 Save student debt program
• FreeU education benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree