Director, Program Delivery

Parkinson Canada • Toronto, ON

5d • Remote

About The Position

Reporting to the VP, Mission, we are hiring a Director, Program Delivery on a 6-month contract. As the new Director, Program Delivery, you will lead the execution and evolution of Parkinson Canada’s national programs, bringing structure, consistency, and accountability to how services are delivered. You will lead a team of managers, collaborate across functions, and ensure programs are accessible, high-quality, and aligned to community needs. This is a critical role in scaling our reach from approximately 5,000 people today to 50,000 in the coming years, and an opportunity to shape how this function evolves. This is an existing remote vacancy with occasional travel as needed for in person meetings.

Requirements

• Led programs or services that involve people—often across multiple teams, stakeholders, or locations.
• Understand how to bring structure to complex environments and deliver consistent outcomes at scale.
• Experience aligning groups with different priorities to a shared goal and moving forward with a clear plan.
• Experience bringing clarity, building strong teams, and executing.
• Translate strategy into action.
• Know what a strong plan looks like, how to resource it, and how to adapt as things evolve—pivoting when needed without losing momentum.
• Thrive in fast-moving, evolving environments where not everything is defined on day one.
• Comfortable shifting priorities, working across structures, and engaging in person when needed to support collaboration and delivery.
• Clear, pragmatic communicator who brings people along.
• Align stakeholders, set expectations, and create accountability, ensuring everyone understands the plan and their role in delivering it.
• May come from healthcare, education, social impact, or another sector entirely.
• Experience in non-profit is not required.
• Welcome candidates with international or non-traditional backgrounds, including those who have led programs in global or field-based environments.
• Successful completion of a criminal background check and references.

Responsibilities

• Lead program delivery and scale impact. You will oversee national programs, ensuring they are structured, consistent, and able to scale. You will translate reach and impact goals into clear plans, resourcing, and execution to support growth from 5,000 to 50,000 people across Canada.
• Bring structure to how programs operate. You will standardize and evolve program models, including support groups and services, creating frameworks that improve accessibility, consistency, and quality without losing the human connection.
• Lead and develop your team. You will manage and coach program managers, setting clear expectations, driving accountability, and fostering a culture of strong execution and continuous improvement.
• Balance innovation with delivery. You will lead program innovation efforts, testing and scaling new approaches to reach underserved communities and improve access, while ensuring day-to-day delivery remains strong.
• Use data to inform decisions. You will monitor program performance, including reach, utilization, and quality, using insights and feedback to refine programs and guide ongoing improvements.
• Collaborate across the organization. You will work closely with partnerships, insights, and mission teams to align delivery with strategy and ensure programs are connected to broader organizational priorities.
• Ensure programs stay relevant and impactful. You will maintain a clear link between strategy and execution, using community feedback, data, and frontline insight to evolve programs and meet the needs of people living with Parkinson’s and their care partners.

Benefits

• Impact at scale. You will play a direct role in transforming how people across Canada access support, care, and information, scaling our reach and helping individuals navigate their journey with better care navigation and stronger connectivity to the support they need.
• Build what’s next. Parkinson Canada is not standing still. With a shift to digital-first services, expanded national programs, and ongoing investment in research and innovation, this is an opportunity to design and scale modern, accessible support models that meet people where they are.
• A different kind of non-profit. This is a team actively challenging the status quo and bringing a more dynamic, tech-forward, and outcomes-driven approach to the sector. You will be part of a leadership group that values clarity, accountability, and momentum, with a structured operating model that turns ideas into action.
• Purpose, grounded in real lives. Programs are shaped by the experiences of people living with Parkinson’s and their care partners. You will build and evolve services that are deeply human, community-informed, and designed to make a meaningful difference every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed