Director, Product — Remix Multimodal Transit

Via•New York City, NY

10d

About The Position

Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate. This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.

Requirements

10+ years of product management experience, including ownership of complex enterprise software products
Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high
Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds
Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions
Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind
Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects
Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability

Nice To Haves

Experience with resource management, labor scheduling, or workforce optimization software is a strong plus
Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more

Responsibilities

Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes
Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals
Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve
Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability
Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes
Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction
Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market