Director, Product - US Retirement

Manulife • Boston, MA

1d • $128,550 - $222,820 • Hybrid

About The Position

Manulife John Hancock Retirement is redefining its US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Management Director will manage a team of Product Managers/Product Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.

Requirements

• Minimum of 7+ years of experience as a product delivery or product operations leader
• Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders
• Ability to balance strategic thinking with detailed execution.
• Exceptional organization, communication, and interpersonal skills.
• Ability to cultivate relationships with key stakeholders across functions and levels.
• Good understanding of project management methodologies and agile processes.

Nice To Haves

• Ability to translate business strategy into executable plans and measurable outcomes.
• Ability to design and institutionalize operating mechanisms that scale predictability and performance.
• Skilled at working across architecture, product, finance, operations and agile teams
• Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
• Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
• Ability to present business cases and influence approvals and alignment

Responsibilities

• Develop and maintain standardized product management frameworks, workflows, and tools.
• Lead a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution.
• Support the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.
• Support roadmap planning, prioritizing product portfolio activities, backlog management and facilitating data-driven decision-making.
• Ensure smooth coordination between engineering, marketing, sales, and support for product launches.
• Expertly translate goals, manage stakeholder expectations, and align diverse teams through compelling narratives and data-driven insights.
• Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies.
• Manage product analytics to track performance, user engagement, and feature success.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
• financial education and counseling resources.
• up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
• full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed