Director, Product Strategy & Operations

FloQast•San Jose, CA

2d•$188,000 - $282,000

About The Position

FloQast's Product organization is seeking a strategic operating partner to drive its next phase of growth. This role is crucial for shaping how Product plans, measures, ships, and improves. FloQast is a leader in the Accounting Transformation Platform, used by thousands of finance and accounting teams to manage close, reconciliations, compliance, and reporting. The Director of Product Strategy & Operations will report to the SVP of Product and serve as a force multiplier for Product leadership, focusing on strategy and roadmap, metrics and analytics, AI tooling, and launch operations.

Requirements

8+ years of experience in product management, product operations, strategy and operations, or top-tier management consulting.
Experience within a $100M+ ARR B2B SaaS Product organization.
Proven track record of owning a planning and OKR cadence for a sizable Product or Engineering organization.
Quantitative fluency, including proficiency in SQL, BI tools, and product analytics platforms (Pendo, Amplitude, Mixpanel, or similar).
Ability to build dashboards that executives use.
Demonstrated ability to form a strategic point of view and defend it with data, even under pressure from senior stakeholders.
Experience running cross-functional launches at SaaS scale, coordinating with Marketing, Sales, Customer Success, and Support.
Sharp written communication skills, capable of writing memos that drive decisions.
Operating temperament: high agency, high judgment, comfortable with ambiguity.
Ability to codify recurring problems into durable systems.

Nice To Haves

Direct experience as a PM or PM leader.
Domain familiarity with accounting, ERP, audit, or finance workflows.
Experience supporting an SVP Product or CPO directly as a chief-of-staff-style operator.
Experience standing up a Product Operations function from scratch.

Responsibilities

Quarterback the annual, quarterly, and monthly planning cadence for the Product organization, including inputs (market, customer, competitive, data) and outputs (roadmap, OKRs, investment thesis).
Develop a point of view on portfolio investment, including where to lean in, divest, and how the portfolio contributes to the overall strategy.
Drive executive-level product reviews, preparing materials for the SVP/CPO for board, ELT, and all-hands meetings.
Build frameworks for making trade-offs and saying no to good ideas in favor of better ones, making these decisions legible to the company.
Own the Product organization’s KPI system, including leading and lagging indicators, OKRs, instrumentation standards, NPS methodology, and executive dashboards.
Run the product analytics stack and the in-app guidance program, setting standards for how PMs use data.
Build operating mechanisms (weekly, monthly, quarterly) to identify what is working and what is not, early enough to act.
Translate data into compelling narratives to drive organizational change.
Own the end-to-end launch motion from beta to General Availability (GA) to adoption, in collaboration with Marketing, Sales, Customer Success, and Support.
Evolve early access and beta programs to scale across self-serve and sales-assisted segments.
Partner with the SVP/CPO on hiring profiles, leveling and career ladders, onboarding, and essential PM tooling.
Embed the voice of the customer into product decisions and close the loop between Product, CX, Sales, and Marketing.