Director, Product Marketing

Ensemble Health Partners

9d

About The Position

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Director of Product Marketing is responsible for articulating the value of Ensemble’s suite of products and services to target audiences. This person will collaborate with Ensemble’s product and operations teams to understand offerings, define target audiences, develop core messaging, and oversee creation of standard marketing and sales collateral to properly position each solution. The Director of Product Marketing is responsible for articulating the value of Ensemble’s suite of products and services to target audiences. This person will collaborate with Ensemble’s product and operations teams to understand offerings, define target audiences, develop core messaging, and oversee creation of standard marketing and sales collateral to properly position each solution.

Requirements

• Leadership
• Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.
• Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.
• Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.
• Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.
• Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).
• Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.

Nice To Haves

• You have demonstrated knowledge across product marketing and product management
• You have excellent written and verbal communication skills
• You are adept at building relationships, liaising with multiple stakeholders, and thrive in matrix environments
• You are a strategic thinker and problem solver with the ability to be hands-on

Responsibilities

• Study Ensemble’s products and benefits for users and clients
• Be the authority on the customer, the industry trends, and the other industry players – collaborate with stakeholders on the Strategy team to conduct market analysis to obtain understanding of the competitive landscape and help establish product differentiators
• Develop solution positioning and messaging that resonates with customers and differentiates our products/services from its competitors, translating technical details into benefits for the clients / end users
• Collaborate with Creative Services to create and maintain standard solution collateral that highlights value propositions, differentiators, and addresses customer pain points including sales presentations, product videos, website copy, blog posts, etc.
• Together with the product team, educate both internal and external stakeholders on our product features and their benefits.
• Manage product lifecycle projects to help define and document go-to-market strategy including product creation, maturity and sunset
• Implement and monitor metrics to assess performance of product marketing efforts

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed