Director, Product Management - Monetization

New Relic•Chicago, VA

2d•Remote

About The Position

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! We are seeking a highly analytical and strategic Director of Product Management to own product pricing, metering, and monetization at New Relic. This leader will ensure our pricing architecture is highly competitive, financially sound, and seamlessly aligns with customer value across our entire portfolio.

Requirements

10+ years of product management experience in SaaS or cloud infrastructure
6+ years leading product managers
Demonstrated ownership of consumption-based pricing, monetization strategy, billing infrastructure, or metering systems at an enterprise scale
Exceptional written and verbal communication skills, with the ability to articulate a clear vision to engineers, executives, and customers alike
A deeply data-driven mindset, comfortable balancing complex quantitative analysis with strong user empathy
Proven experience influencing cross-functional partners and executives in a high-growth, fast-moving environment

Responsibilities

Design and battle-test list prices, discount curves, and price multiples for all existing and emerging technologies, with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU).
Build comprehensive financial models encompassing COGS, revenue projections, and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth.
Develop and execute the transition frameworks (the "carrots and sticks") required to effectively and smoothly migrate existing customers from legacy pricing.
Own the ongoing effectiveness of the CCU meter, ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion.