Director, Product Management, Card Technology
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Convert My Account team is central to Card Core Modernizing Journey. This product leadership role will play a central role in modernizing Capital One’s Card Core and will include innovative problem solving, mapping, and conversion execution. This role requires a leader who can bring both technical product management skills combined with analytical rigor and judgment to drive horizontal conversion strategy for major components of this body of work and also create a clear vision for the longer-term Capital One Card core framework and associated capabilities. Success in the role will require building close strategic and operating relationships with a broad set of partners and stakeholders, including leaders within the Tech and Product organizations as well as across the Enterprise organizations. The expectation is the leader will build and maintain a highly engaged, high-performing team through a combination of talent development and recruiting. They will lead a direct team of two Product Managers and three matrixed Product Managers in support of critical deliverables. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- Bachelor's degree in any field and at least 5 years of Product Management experience
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Drive horizontal conversion strategy for major components of this body of work
- Create a clear vision for the longer-term Capital One Card core framework and associated capabilities
- Build and maintain a highly engaged, high-performing team through a combination of talent development and recruiting
- Lead a direct team of two Product Managers and three matrixed Product Managers in support of critical deliverables
- Obsess about internal and external customer needs to reimagine and innovate product solutions
- Deliver game-changing outcomes by focusing on leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions that enable both near term and long term value
- Identify and resolve complex problems to deliver outcomes while mitigating product risks
- Lead cross functional teams to solve customer problems and drive organizational alignment
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Director
