Director, Product Design

Thumbtack • San Francisco, CA

1d

About The Position

Thumbtack is seeking a Director of Product Design to lead design across the Demand Partnerships and Demand Gen pillar. This is a senior leadership role responsible for setting vision, elevating craft, and driving strategy across multiple teams spanning partner-facing and homeowner-facing experiences. The ideal candidate will build strong cross-functional partnerships with Business Development, Marketing, and Engineering leadership, and lead a high-performing design organization to deliver impactful, user-centered experiences at scale. The Design Team at Thumbtack is a collaborative group of product designers, researchers, and content designers who work closely with engineers and product managers to create innovative, engaging, and delightful user experiences. They regularly engage in design critiques, work sessions, and presentations to influence the product and company direction.

Requirements

• 10+ years of experience managing product designers, including senior-level talent and/or managers
• Proven track record of driving product vision and strategy across complex, cross-functional environments
• Craft and Systems Thinking: a high bar for visual, interaction, and systems thinking across experiences, and ability to raise quality through teams rather than individual contribution
• Exceptional cross-functional leadership and influence at senior and executive levels
• Experience building and scaling high-performing design teams and inclusive team cultures
• Deep commitment to user-centered design, with strong partnership with Research and Data
• Experience leading product design for growth and/or demand-generation experiences, with a track record of improving acquisition, conversion, activation, and/or retention through experimentation, data, and user insight

Responsibilities

• Lead and scale Product Design across the Demand Partnerships and Demand Gen pillar, overseeing multiple teams and designers
• Define and drive a clear, compelling vision and north star that guides product and experience decisions
• Mentor and develop the skills, talents, and careers of the designers on your team, coaching them to success and impact
• Partner with Product, Engineering, Research, and Data leaders (as well as cross-functional partners in Business Development and Marketing) to shape strategy and drive business impact
• Ensure consistent delivery of high-quality, user-centered design solutions across teams
• Establish effective team processes, operating models, and org design to scale design impact
• Champion user-centered thinking and integrate research and data into decision-making

Benefits

• Equal opportunity workplace
• Will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law
• Commitment to working with and providing reasonable accommodation to individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed