Director, Product Communications

Okta•San Francisco, CA

2d•$200,000 - $308,000

About The Position

Okta is seeking a strategic and technical Director of Product Communications to explain how its products address identity challenges for people and AI agents and to help strengthen its leadership in AI security. The role leads product and partner communications, managing an internal team and agency partners while also owning key initiatives. It focuses on modern, digital-first campaigns that make complex topics such as cybersecurity, identity, and cloud infrastructure clear and compelling for the market. The Director will lead communications across Workforce Identity, Customer Identity, Agentic Identity, and AI Security; scale U.S. partnership public relations; and establish Okta as an authority on identity in the AI era. The role works closely with engineering, partnerships, and other teams to turn product milestones and technical partnerships into news, uses social listening and media analytics to guide campaigns, and builds relationships across traditional and emerging media. It also prepares senior product executives for media and events, mentors communications professionals, and advises senior communications leadership on external trends and strategy. The position reports to the Senior Director of Global PR.

Requirements

15 or more years of relevant experience, with a bachelor’s degree or an equivalent combination of education and work experience.
Typically, 7 or more years of managerial or leadership experience.
Fluency in traditional and new media, including newsletters, creators, and traditional publications.
Experience managing communications during major corporate milestones such as mergers and acquisitions, IPOs, or high-profile product launches.
Ability to make complex technical topics accessible and compelling to a general business audience.
Executive presence and ability to challenge and coach C-suite executives on communication style, strategy, and execution.
Bachelor’s degree in Communications, Journalism, or Marketing, or equivalent qualifying education and experience.

Nice To Haves

An advanced degree.

Responsibilities

Develop and lead a unified, multichannel communications strategy for Workforce Identity, Customer Identity, Agentic Identity, and AI Security.
Direct and scale Okta’s U.S. partnership public relations strategy, developing plans to amplify priority narratives and reach enterprise audiences.
Create and run campaigns that establish Okta as an authority on identity in the AI era and position product executives as thought leaders.
Work with engineering, partnerships, and other teams to turn product milestones and technical partnerships into compelling news.
Use social listening and media analytics to inform strategy, measure campaign impact, and adapt to changing business needs.
Build and nurture relationships with reporters at major publications and with newsletters, podcasts, and paid creators.
Use media relationships to bring Okta’s perspective into breaking news about AI, identity, and security.
Serve as a primary PR contact and prepare C-level product executives for media interviews and industry events.
Lead and mentor communications professionals and foster a culture of innovation.
Advise senior communications leaders on external trends, public conversations, strategy, and when to pivot.