Director, Process Support Engineer

Applied Materials • Boise, ID

6d • Onsite

About The Position

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer Salary: $180,000.00 - $247,500.00 Location: Boise,ID You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Requirements

• Functional Knowledge
• Business Expertise
• Leadership
• Problem Solving
• Impact
• Interpersonal Skills

Responsibilities

• Engages with customers at a senior and management level to identify High Value Problems.
• PSEs can progress within the Process Support Engineer job family where they will have increasing responsibility at N and N+1 for several products. Or, they can switch to the Technical Director family to have more focus on the products at N+1 and N+2.
• Work closely with BUs to develop DVS solutions to address customer High Value Problems
• Drives the adoption of new technology at the customer site.
• Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
• Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Mentor and oversee technical development of entire PSE team at assigned location.
• Implement appropriate training plans to enhance strength of the team
• Responsible for demand planning and financial forecast of activity
• Technology expert in multiple product lines in at least one BU
• Expert integration knowledge
• Demonstrates broad and comprehensive understanding of different systems, theories and practices
• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy
• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment
• Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business
• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
• Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Benefits

• supportive work culture
• encourages you to learn, develop, and grow your career
• comprehensive benefits package
• eligibility for other forms of compensation such as participation in a bonus and a stock award program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed