Director, Process & Operations Management, Medical and Scientific Affairs (MSA)

6029-MEDICAL DEVICE BUSINESS SERVICES Legal Entity • West Chester, FL

1d • Hybrid

About The Position

We are searching for the best talent for a Director, Process & Operations Management, Medical and Scientific Affairs (MSA) to join our Orthopaedics team. The role will ideally be located in Palm Beach Gardens, FL, Boston, MA, Raynham, MA, Warsaw, IN or West Chester, PA however remote work options may be considered on a case-by-case basis and if approved by the Company.

Key Responsibilities
Portfolio Strategy and Governance
Unify business, platform, and functional priorities into an MSA portfolio that enables governance decisions on dependencies and trade-offs. Lead portfolio intake, prioritization, sequencing, stage gate milestone planning & tracking, and investment recommendations using transparent criteria. Define governance forums, decision rights, escalation pathways, and leadership operating rhythms across enterprise, platform, function, and region. Prepare executive portfolio reviews that clearly frame progress, trade-offs, risks, decisions, resource needs, and expected value. Ensure integration with long-range innovation planning and established financial business cycles.
Program Delivery and Operational Excellence
Lead integrated MSA planning, coordinating milestones, dependencies, risks, and escalations. Standardize practical project-management methods, templates, dashboards, and portfolio data across MSA while avoiding unnecessary administrative burden. Incorporate organizational standardization as needed to ensure enterprise-level roll-up and dashboarding. Identify cross-functional dependencies, delivery risks, and capacity constraints early; drive mitigation, escalation, and timely resolution. Improve workflow speed, accountability, handoffs, and decision quality through process simplification, automation, and disciplined, continuous improvement. Support major organizational transformations, operating-model changes, capability buildouts, and new process or technology implementations.
Performance, Resources, and Financial Management
Develop a balanced MSA scorecard linking scientific quality, delivery speed, compliance, stakeholder impact, patient outcomes, productivity, and business value. Maintain reliable portfolio reporting and a single source of truth for milestones, decisions, risks, budgets, and benefits. Partner with Finance and functional leaders on annual planning, long-range plans, forecasts, scenario analyses, accruals, and investment trade-offs. Lead resource and capacity planning across employees, contractors, vendors, and shared services; recommend deployment choices based on priority and value. Maintain portfolio-level visibility to relevant external commitments, vendor dependencies, and associated financial impacts; partner with functional owners, Procurement, Legal, and Finance, to identify risks, facilitate escalations, and support timely resolution.
Leadership and Partnership
Serve as a trusted strategic advisor to the Vice President of Global MSA and the MSA Leadership Team. Dotted line reporting to the Senior Director, Strategy and Operations, R and D Facilitate cross-functional alignment, decision-making, and issue resolution across global teams, platforms, and regions. Lead, coach, and develop project and program management talent; establish clear performance expectations and consistent standards. Build a culture of ownership, transparency, constructive challenge, disciplined execution, and continuous learning. Communicate complex information clearly to executive, scientific, clinical, operational, and business audiences.

Requirements

• Bachelor’s degree in life sciences, health sciences, engineering, business, project management, or related discipline.
• Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, or comparable certification.
• Minimum of 10 years of progressive experience in Medical Affairs, Clinical Affairs, or Scientific Affairs in the medical device industry.
• Minimum of 7 years of program, project, portfolio, or PMO leadership experience, including responsibility for complex cross-functional initiatives.
• Demonstrated experience establishing or leading governance, portfolio prioritization, integrated planning, risk management, resource planning, and executive reporting.
• Experience partnering with senior leaders and influencing decisions across global, matrixed organizations without direct authority.
• Working knowledge of medical, clinical, regulatory, quality, and compliance requirements applicable to evidence generation and product lifecycle activities.

Nice To Haves

• Advanced degree (e.g., MBA, MS, MPH, PharmD, PhD, MD, or equivalent) in a relevant field.
• Experience building or transforming a PMO, portfolio-management capability, governance model, or enterprise operating system.
• Experience leading global programs across multiple functions, business units, therapeutic areas, or geographic regions.
• Experience implementing portfolio-management platforms, reporting tools, workflow automation, or data-visualization solutions.
• Demonstrated success managing multimillion-dollar budgets, external partners, and complex vendor portfolios.
• Demonstrated people leadership and experience developing project or program management talent.

Responsibilities

• Unify business, platform, and functional priorities into an MSA portfolio that enables governance decisions on dependencies and trade-offs.
• Lead portfolio intake, prioritization, sequencing, stage gate milestone planning & tracking, and investment recommendations using transparent criteria.
• Define governance forums, decision rights, escalation pathways, and leadership operating rhythms across enterprise, platform, function, and region.
• Prepare executive portfolio reviews that clearly frame progress, trade-offs, risks, decisions, resource needs, and expected value.
• Ensure integration with long-range innovation planning and established financial business cycles.
• Lead integrated MSA planning, coordinating milestones, dependencies, risks, and escalations.
• Standardize practical project-management methods, templates, dashboards, and portfolio data across MSA while avoiding unnecessary administrative burden.
• Incorporate organizational standardization as needed to ensure enterprise-level roll-up and dashboarding.
• Identify cross-functional dependencies, delivery risks, and capacity constraints early; drive mitigation, escalation, and timely resolution.
• Improve workflow speed, accountability, handoffs, and decision quality through process simplification, automation, and disciplined, continuous improvement.
• Support major organizational transformations, operating-model changes, capability buildouts, and new process or technology implementations.
• Develop a balanced MSA scorecard linking scientific quality, delivery speed, compliance, stakeholder impact, patient outcomes, productivity, and business value.
• Maintain reliable portfolio reporting and a single source of truth for milestones, decisions, risks, budgets, and benefits.
• Partner with Finance and functional leaders on annual planning, long-range plans, forecasts, scenario analyses, accruals, and investment trade-offs.
• Lead resource and capacity planning across employees, contractors, vendors, and shared services; recommend deployment choices based on priority and value.
• Maintain portfolio-level visibility to relevant external commitments, vendor dependencies, and associated financial impacts; partner with functional owners, Procurement, Legal, and Finance, to identify risks, facilitate escalations, and support timely resolution.
• Serve as a trusted strategic advisor to the Vice President of Global MSA and the MSA Leadership Team.
• Facilitate cross-functional alignment, decision-making, and issue resolution across global teams, platforms, and regions.
• Lead, coach, and develop project and program management talent; establish clear performance expectations and consistent standards.
• Build a culture of ownership, transparency, constructive challenge, disciplined execution, and continuous learning.
• Communicate complex information clearly to executive, scientific, clinical, operational, and business audiences.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Director