Director Practice Operations- Radiology

University of Maryland Emergency Medicine•Baltimore, MD

About The Position

Manages clinical, business office and other administrative functions of an ambulatory site, which may consist of a large single service, multiple practices or multiple services.

Requirements

Master’s degree from a four year college or university or related field; or equivalent combination of education and experience.
Minimum ten years in health care

Nice To Haves

Participates in the selection of outside services, if needed.
Maintains appropriate control/assessment programs (if applicable).

Responsibilities

Coordinates and integrates services within the department with other departments, and with the System’s primary functions.
Continuously assesses and improves the department’s performance.
Actively utilizes improvement strategies and tools to positively impact all aspects of operations.
Manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.
Facilitates the purchasing of supplies, pharmaceuticals and office goods by working collaboratively with vendors.
Assists in the selection of outside services; resolves issues related to services provided by outside vendors.
Works in partnership with lead physician to solve problems, resolves conflicts, enhances operations, quality and safety.
Communicates operational issues to level of organization required to obtain timely and effective resolution.
Establishes service recovery protocols; trains and empowers staff to address patient concerns; assures all patient issues are appropriately addressed.
Develops and prepares the annual budget for the practice(s).
Performs financial analysis for budget variances.