Director, POM Product Management
About The Position
We’re seeking a future team member for the role of Director, POM Product Mgt to join our Asset Servicing team. This role is located New York City. In this role, you will make an impact in the following ways: Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms. Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY. Collaborate with department heads to ensure execution of Client Activation strategy alignment with company goals. Oversee budgeting and resource allocation for initiatives. Use subject matter expertise, experience, and thought leadership to influence and support the client activation management team, key stakeholders, and senior leaders. Ensures the team deploys full program governance with standard artifacts to track project plan assignments. Lead Client Conversion and Change process improvement initiatives including AI based enhancements. Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction. Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams. Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models.
Requirements
- Bachelor’s degree or the equivalent years of experience/education.
- 10 -15+ years of total work experience including financial services preferred
- Project Management Certification is strongly preferred
- Strong understanding of Accounting preferred.
- Experience in client-facing and/or project management roles is strongly recommended
Responsibilities
- Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.
- Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
- Collaborate with department heads to ensure execution of Client Activation strategy alignment with company goals.
- Oversee budgeting and resource allocation for initiatives.
- Use subject matter expertise, experience, and thought leadership to influence and support the client activation management team, key stakeholders, and senior leaders.
- Ensures the team deploys full program governance with standard artifacts to track project plan assignments.
- Lead Client Conversion and Change process improvement initiatives including AI based enhancements.
- Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction.
- Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams.
- Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- flexible global resources and tools
- generous paid leaves
- paid volunteer time
- 401(k) plan
- medical, dental, vision, and basic life insurance plans
- various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Director
