Director, PMO & Consulting Services - Sonexus™ Access and Patient Support

Cardinal Health

1d•$116,500 - $207,755

About The Position

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them—faster. The Director, PMO & Consulting Services, is responsible for the overall management of projects and implementations for Sonexus Access & Patient Support. This includes scope, schedule, budget, and customer acceptance on small to large multi complex projects/programs to achieve tactical and strategic benefits. These projects may be focused on achieving a single goal, such as a major system implementation, or leading the implementation of a portfolio of projects for a client or internal stakeholder such as operations or IT. This role will lead Project Managers and Implementation Consultants in a seamless direction to provide high service value to the Sonexus Access & Patient Support business units by developing partner relationships with the business and their leadership. The success of the PMO is highly dependent on the continuous transformation of the project managers to a trusted leader/advisor. This leader is a change agent expected to champion the use of best practice standards in project management, implementation setup, product definition through standard process and data governance. Continuous improvement in use of tools at the project and enterprise level that improves decision making and reporting is expected. This leader must lead and execute a strong communication plan. The Director is responsible for proactive risk mitigation of all issues that affect projects/programs which may include multiple stakeholders and will help manage the relationships with users and sponsors. Effective written and oral communications with and between business executives and team members are fundamental to effectiveness and success. The Director is a seasoned professional with strong ability to positively influence outcomes with a customer centric focus and allows his/her role to represent Sonexus as a valued partner to clients and internal stakeholders.

Requirements

Bachelors degree in a related field or equivalent work experience preferred
8+ years of experience in project management, program delivery, or consulting leadership required, ideally within patient services or patient access HUBs
Prior team leadership experience required
Demonstrated experience leading complex, cross-functional programs and client implementations
Strong understanding of end-to-end program delivery including scoping, requirements, testing, user acceptance, and deployment
Proficiency in Microsoft Office products required
Ability to travel up to 30%

Nice To Haves

PMP certification preferred

Responsibilities

Demonstrates advanced knowledge of project management methodologies including initiating, planning, executing, monitoring and controlling, and closing processes
Leads a portfolio of projects and programs, ensuring alignment to business priorities and successful delivery of strategic outcomes
Drives consistent and standardized execution across project planning, requirements definition, testing, and implementation activities
Establishes clear governance, operating rhythms, and reporting frameworks to provide transparency into project performance, risks, and forecasts
Partners cross-functionally with Commercial, Operations, Product, and IT teams to deliver seamless client and program outcomes
Strengthens client implementation delivery through strong leadership presence, accountability, and proactive stakeholder engagement
Builds and develops a high-performing team of Project Managers and Implementation Consultants, elevating capabilities to operate as trusted advisors and solution leaders
Monitors performance and recommends scope, schedule, cost, and resource adjustments to ensure successful outcomes
Connects short-term execution to long-term business objectives and value realization
Communicates project status including health, forecast, issues, and risks in an open and transparent manner to stakeholders
Balances competing project constraints including scope, quality, schedule, budget, resources, and risk to optimize delivery
Aligns project objectives with broader organizational goals and client expectations
Provides input to contracts and ensures alignment between scope, delivery expectations, and accountability
Negotiates effectively to secure resources and stakeholder alignment necessary for successful execution