Director, Platform Governance

eBay•New York, NY

1d•$195,200 - $260,600•Remote

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. eBay’s strategic vision is to become the best global marketplace for enthusiast buyers and sellers. Looking for a purposeful company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, act with urgency and integrity, and be bravely inclusive? That’s who we are. If this sounds compelling, join eBay! The Role We are seeking a senior leader to act as a strategic and operational partner to the Head of Platform Governance and Strategy. They will be responsible for crafting and driving the operating model for the organization. This role operates at the center of the Platform Governance organization, with end-to-end ownership of how strategy is translated into execution. You will lead a portfolio of high-impact, cross-functional initiatives while establishing the systems, processes, and governance frameworks that enable the organization to scale optimally. This is a highly visible role that combines elements of strategy, operations, and execution leadership. This role is a force multiplier for the leadership team, driving alignment across Product, Engineering, Risk, Legal, and Operations, and ensuring the organization delivers against its most critical priorities. Key areas of ownership include: Organizational Operating Model – defining and evolving how Platform Governance plans, prioritizes, and completes work Governance & Assurance Systems – building scalable frameworks to evaluate impact, exposure, and performance Strategic Programs Portfolio – leading a centralized portfolio of cross-functional initiatives and delivering against business outcomes Leadership Enablement – driving executive alignment, decision-making, and communication among senior leadership

Requirements

10–15+ years of experience in strategy, operations, consulting, or program leadership roles within technology or marketplace environments
Proven experience operating at the executive level, influencing senior partners, and driving organizational outcomes
Consistent track record of leading large-scale, cross-functional initiatives with significant business impact
Strong systems thinker with the ability to design and scale operating models and governance frameworks
Outstanding communication and storytelling skills, with experience supporting executive and board-level discussions
Ability to operate independently in ambiguous environments and drive clarity at scale

Nice To Haves

Experience in a Chief of Staff, Business Operations, or Strategy role strongly preferred

Responsibilities

Partner with the leader of Platform Governance to build organizational strategy and translate it into actionable roadmaps and priorities
Own annual and quarterly planning processes, including prioritization, resource alignment, and dependency management
Establish and evolve operating rhythms, governance forums, and decision-making frameworks across the organization
Maintain a forward-looking view of risks, trade-offs, and strategic opportunities
Own and coordinate a collection of high-priority, cross-functional initiatives, ensuring delivery against strategic objectives
Define success metrics and accountability structures across programs
Drive alignment across senior partners and resolve competing priorities
Step into ambiguous, high-impact problem spaces to structure, scope, and lead execution
Design and implement scalable governance frameworks to assess program effectiveness, risk, and compliance
Build and maintain a centralized view of organizational commitments, performance, and interdependencies
Lead structured reviews of key initiatives and risk areas, ensuring proactive mitigation and visibility
Identify and drive opportunities to improve efficiency, scalability, and organizational clarity
Serve as a trusted advisor to senior leadership, providing structured insights and recommendations
Lead development of executive-level narratives, including board materials and strategic updates
Drive clarity and alignment across cross-functional leaders through effective communication and facilitation
Ensure decisions are documented, communicated, and completed effectively.