Director, Pfizer Patient Services (PPS) Launch Product Support, Oncology

Pfizer • New York City, NY

9d • Hybrid

About The Position

This vital position is entrusted with crafting the strategy and design of patient services across the entire patient journey. You will be essential in ensuring our offerings meet the needs of both patients and healthcare providers. Key areas of focus include: Comprehensive program strategy and design Copay and affordability assistance Hub support and operations Monitoring the external healthcare landscape Performance management of patient programs This role will partner closely with the PPS Oncology Business Unit Strategy team, aligning with our Business Unit and product launch strategies. The perfect candidate will possess a deep understanding of the patient journey and insights into the experiences of individuals using Pfizer’s Oncology treatments.

Requirements

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
• 8+ years of experience in biopharma patient services strategy or related fields.
• Experience with Oncology product launches.
• A strong strategic planning mindset and financial skills.
• Expertise in cross-functional leadership and stakeholder management.
• Exceptional written and verbal communication skills.
• A commitment to personal growth and collaboration.
• Permanent work authorization in the United States.

Responsibilities

• Serve as the subject matter expert for PPS in Oncology product launch teams.
• Lead the development, execution, and operationalization of patient support programs and services, leveraging industry best practices.
• Ensure that patient services fulfill the requirements of both patients and healthcare providers, in line with product launch strategies.
• Create and implement tools that enhance the quality and efficiency of launch preparations.
• Conduct monitoring and audits of program launches to ensure quality standards.
• Track brand needs, strategies, and trends in the therapeutic area.
• Evaluate and manage cost-effective vendor solutions.
• Optimize PPS expenditures at the brand level.
• Incorporate PPS leadership strategies into marketing and planning documents.
• Build strong relationships across various departments to promote strategic initiatives.
• Design programs while ensuring compliance with legal and regulatory standards.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director