Director, Performance & Capability Design

DAVITA • Denver, CO

1d • $115,000 - $183,000 • Hybrid

About The Position

We are transforming how DaVita builds workforce capability. We are moving beyond traditional training design to build a Performance & Capability Design function that solves business problems by addressing the holistic ecosystem of tools, processes, environment, and skills.
We are seeking a Director of Performance & Capability Design to lead this transformation. This is not a traditional Learning & Development role; it is a strategic business leadership role. You will own the strategy and lead large-scale projects for diagnosing and resolving the organization's most complex human performance challenges. You will lead an internal consulting team to architect systemic solutions that directly impact our clinical and business outcomes.
An ideal candidate will be highly proficient in leading human performance consulting projects with a proven track record in designing enterprise-wide capability development and large-scale change implementation.
Your Impact
As a key member of the leadership team, you will:
Own the Performance Strategy: Shift the organization from "order-taking" to "value-creating" by aligning enablement initiatives with DaVita’s highest-priority business goals.
Drive Business Results: Move beyond transactional learning metrics (completion/satisfaction) to transformational business and leadership metrics (clinical and business performance outcomes, leadership bench strength, pipeline readiness, and retention of high-potentials).
Lead Systemic Change: Partner with senior executives to identify when a "training problem" is actually a process, technology, or environment problem and influence cross-functionally to drive solutions across those domains.

Requirements

• Strategic Experience: 8+ years of progressive leadership experience in Performance Improvement, Organizational Effectiveness, Strategy Consulting, or L&D.
• Performance Mindset: Proficiency in Human Performance Technology (HPT) or similar methodologies. You view "training" as just one lever in a broader toolkit that includes process, tools, and environment.
• Business Acumen: Demonstrated ability to speak the language of the business (operations, finance, clinical metrics) and connect performance strategies to the P&L. Highly proficient in building presentation decks that clearly visualize data and drive effective decision-making.
• Transformation Leadership: Proven track record of leading teams through functional transformations (e.g., shifting from production to strategy).
• Executive Presence: Ability to challenge senior stakeholders constructively, negotiate priorities, and influence without direct authority.
• Based in Denver, CO (in-office downtown T, W, flex 3rd day)
• Travel required: up to 20%

Responsibilities

• Enterprise Performance Strategy
• Set the Vision: Define and execute the long-term roadmap for Performance & Capability Enablement at DaVita, transitioning the capability from content production to performance consulting and strategic problem solving.
• Executive Partnership: Serve as a strategic advisor to VP and C-level leaders in Operational and Clinical priorities. Translate their business strategy into workforce capability requirements.
• Data-Driven Decision Making: Institutionalize performance analysis methods (light to high touch) to ensure we are solving the right problems, not just treating symptoms. Establish a measurement framework that links enablement activities to tangible ROI and business KPIs. Use data to prioritize high-impact initiatives and deprioritize low-value requests.
• Architecting Solutions & Ecosystems
• Holistic Solution Design: Lead the design and facilitate workshops to architect multi-disciplinary performance support and capability development systems that integrate workflow support, process re-engineering, technology adoption, and skill-building.
• Drive Strategic Initiatives: Lead from the front on large-scale, high-complexity consulting projects. Align business, technology, and delivery lanes to implement behavioral changes that enable critical performance outcomes and advance multi-year strategies.
• Technology & Innovation: Partner with the Technology and Product teams to ensure our tools and platforms inherently enable performance, reducing the cognitive load on our teammates.
• Organizational Leadership & Team Development
• Leadership: Build, mentor, and lead a team of Performance architects. Transform their capabilities from instructional design to performance engineering and business consulting.
• Change Management: Drive the internal change management required to shift stakeholder expectations from "requesting training" to "partnering on performance."
• Operational Excellence: Oversee the portfolio of high-stakes enablement projects, ensuring resource allocation aligns with enterprise value.

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed