Director, People Technology

Western Digital • San Jose, CA

8d • Onsite

About The Position

At WD, we are transforming the way technology enables HR services and the employee experience. We are looking for a strategic and hands on Director, People Technology to lead a team of Business Systems Analysts responsible for delivering scalable, business focused technology solutions across People functions. This leader will mentor and grow a high performing business analysis team. This team is responsible for translating business needs into effective process and technology solutions across HR domains.
The ideal candidate combines strong people leadership, deep business analysis expertise, systems thinking, and a passion for developing talent. This role sits at the forefront of delivering high-quality outcomes across the People Technology portfolio.

Requirements

• Proven experience leading and developing Business Systems Analysts/HRIS Analysts.
• Success building high performing teams, developing talent, and creating clear accountability for outcomes.
• Deep expertise in business analysis practices, including requirements management, process design, functional solution design, testing, implementation, and optimization.
• Establishing and improving operating models, user enablement, and governance frameworks.
• Strong understanding of enterprise HR technology, the HR domain, and its processes.
• The ability to connect company business priorities to HR programs and deliver meaningful, impactful outcomes.
• Demonstrated experience with Workday HCM & ServiceNow specifically, and broader HR tech SaaS solutions in general.
• Familiarity with operating in shared models where configuration and administration is co-owned between HR and IT.
• Expertise in modern SaaS HR systems architecture, integration principles, data quality practices, and emerging technologies such as AI.
• Significant experience and ability in designing and then delivering multi-year roadmaps, balancing quick wins with longer term transformative work.
• Exceptional communication, facilitation, influencing, stakeholder management, and problem solving skills.

Nice To Haves

• The People Gardener. You elevate capability through clear expectations, candid coaching, meaningful opportunities, and active investment in team growth. You’re known for growing future leaders.
• The Cartographer. You are comfortable operating in ambiguity and building as you go. If the map doesn’t exist you make it.
• The Dot Connector. You analyze processes, data, user experience, technology, and operating realities before recommending a path forward. You understand both technology and HR deeply enough to keep the focus on business outcomes and employee experience. You deliver user-centric holistic outcomes, not fragmented bodies of work.
• The Smooth Operator. You know when to create repeatable structure and when to remain agile. You know when to slow down and when to speed up. You deliver amazing outcomes and build durable scale with just the right depth of structure and controls.
• The Bridge Builder. You build credibility across functions, communicate clearly, and create alignment even when priorities or perspectives differ. You are viewed as a respected and trusted partner no matter the situation. You help stakeholders first envision and then move from current to future state.

Responsibilities

• Leads, mentors, and develops a team of Business Systems Analysts by fostering accountability, continuous improvement, collaboration, and user centric problem solving.
• Establishes clear expectations, creates meaningful development plans, and opens career growth opportunities for team members while defining the capabilities and skills required for a strong business systems analysis function.
• Builds a culture of knowledge sharing, constructive challenge, innovation, and impact.
• Drives our HR technology vision, roadmap, and execution.
• Provides direction and oversight across the full tech lifecycle, including requirements discovery, process analysis, functional design, testing, implementation, and post-launch optimization.
• Ensures consistent standards for documentation, quality controls, and delivery methods across the team, while coaching analysts to translate complex business challenges into clear, scalable, and sustainable process and technology solutions.
• Evaluates tradeoffs, challenges solution approaches, and engages credibly with business and technology partners.
• Serves as a trusted advisor to the People team, IT technology partners, and company cross-functional stakeholders.
• Owns strong relationships across the organization to understand strategy, clarify priorities, and identify opportunities for transformation and optimization.
• Facilitates complex discussions, resolves ambiguity, aligns stakeholders, and drives decisions on requirements and solution direction, while creating transparency around priorities, dependencies, risks, tradeoffs, and expected business outcomes.
• Drives continuous improvement through process simplification, standardization, automation, and thoughtful technology enablement.
• Encourages the team to identify root causes, question legacy practices, and recommend solutions that improve employee experiences.
• Champions responsible adoption of emerging capabilities and new ways of working to create measurable business value.

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the WD Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed